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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $30,000.00 - $40,000.00
Work Schedule
Flexible
Benefits
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Jason Graham - State Farm Agent is a leading insurance agency committed to delivering exceptional service to its customers. Established in 2017, our agency has grown steadily to a dedicated team of 10 motivated professionals. The agency's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. With office locations in Phenix City, Alabama, and LaGrange, Georgia, we proudly serve our communities with integrity and professionalism. Our leadership is grounded in a deep foundation of customer service excellence and a performance-driven culture, with roots tracing back to successful careers in major... Show More
Job Requirements
- Currently licensed applicants only
- High school diploma or equivalent
- Strong verbal and written communication skills
- Ability to multitask and stay organized
- Customer service experience preferred
- Basic proficiency with computers and office software
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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