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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

401(k) matching
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Shawn Kreifels - State Farm Agent is a well-established insurance agency located in Lincoln, Nebraska, dedicated to providing comprehensive insurance and financial services to help clients manage risks and secure their future. With a mission to assist people in managing everyday risks, recovering from unexpected events, and realizing their dreams, this agency plays an important role in the community. Serving a diverse clientele, the agency offers various insurance products including auto, home, life, business, and renters insurance. Shawn Kreifels has been a State Farm agent since 2002 and proudly holds a degree from the University of Nebraska-Lincoln. The office environment is energetic and supportive, fostering a fun and productive workplace culture that values teamwork and personal achievement. It focuses on a collaborative approach where team members work hard to meet goals while enjoying the work process.

The role available is for a Receptionist - State Farm Agent Team Member, a key position responsible for helping maintain the agency's commitment to excellent customer service and smooth office operations. The ideal candidate will be detail-oriented, organized, and enthusiastic about supporting a positive workplace atmosphere. This role requires excellent interpersonal skills as the receptionist will be the first point of contact for clients both in-person and over the phone. Responsibilities include greeting clients warmly, managing appointments, handling inquiries, maintaining customer records, and engaging in sales conversations to identify potential insurance needs. This individual will also support the team with a variety of administrative tasks and projects, ensuring efficient office function.

The agency offers a competitive salary range of $40,000 to $60,000 per year for this position, along with a range of attractive benefits such as 401(k) matching, performance bonuses, flexible scheduling, paid time off, and comprehensive training and development opportunities. This position provides an excellent opportunity for individuals seeking a career rather than just a job, with room for advancement within a busy and community-focused insurance and financial services office. The agency values results-oriented professionals committed to personal and professional growth and aims to create an environment that is both challenging and rewarding. If you are motivated by working in a dynamic, fun, and goal-driven team and choosing a career path with potential for development in the insurance industry, this opportunity at Shawn Kreifels - State Farm Agent could be the right fit for you.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or receptionist position
  • Strong communication skills
  • Ability to multitask and organize effectively
  • Basic computer proficiency
  • Willingness to engage in sales discussions
  • Friendly and professional demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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