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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
License reimbursement
401(k) matching
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Craig Loftis - State Farm Agent is a respected insurance agency located in Berea, KY. Operating within the insurance and financial services industry, this agency is dedicated to helping individuals manage risks, recover from unexpected events, and realize their dreams through a comprehensive suite of insurance products and financial planning services. The agency serves a broad customer base by offering solutions in auto insurance, home insurance, life insurance, and retirement planning. With a strong community focus and commitment to customer service, Craig Loftis and his team strive to make insurance accessible and understandable, ensuring personalized and effective coverage tailored to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer proficiency
- Comfortable engaging in sales conversations
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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