
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
License reimbursement
401(k) matching
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Craig Loftis - State Farm Agent is a respected insurance agency located in Berea, KY. Operating within the insurance and financial services industry, this agency is dedicated to helping individuals manage risks, recover from unexpected events, and realize their dreams through a comprehensive suite of insurance products and financial planning services. The agency serves a broad customer base by offering solutions in auto insurance, home insurance, life insurance, and retirement planning. With a strong community focus and commitment to customer service, Craig Loftis and his team strive to make insurance accessible and understandable, ensuring personalized and effective coverage tailored to each client’s unique needs.
We are currently seeking a highly organized and detail-oriented Receptionist to join the Craig Loftis - State Farm Agent team. This is a pivotal role that serves as the first point of contact for clients and visitors, both in person and over the phone, ensuring a friendly and professional representation of our agency. The Receptionist will be responsible for managing a variety of administrative and customer service tasks that contribute to the agency's smooth daily operations. This full-time position offers a competitive salary ranging between $40,000 and $50,000 per year, coupled with a comprehensive benefits package designed to support your professional growth and personal well-being.
As a Receptionist at Craig Loftis - State Farm Agent, you will be instrumental in creating a welcoming and efficient environment for our clients. Your responsibilities will include greeting customers, managing appointment schedules, handling incoming inquiries, and assisting with maintaining customer records. You will also have the opportunity to engage with prospective and existing customers, identifying opportunities to offer insurance options and supporting the team’s mission to provide exceptional service. This role requires excellent communication and interpersonal skills, comfort with sales conversations, and the ability to multitask effectively using tools such as Microsoft Office and CRM systems.
Joining this team means becoming part of a dedicated and supportive workplace culture focused on professional development and advancement. The agency values flexibility, offering a flexible work schedule to help balance work and personal life. Additionally, you will have access to training and development programs, performance bonuses, license reimbursement, and retirement plan matching to enhance your career within the insurance field. If you are eager to grow and contribute positively within a reputable insurance agency, this position at Craig Loftis - State Farm Agent presents an excellent opportunity to advance your career while making a meaningful impact.
We are currently seeking a highly organized and detail-oriented Receptionist to join the Craig Loftis - State Farm Agent team. This is a pivotal role that serves as the first point of contact for clients and visitors, both in person and over the phone, ensuring a friendly and professional representation of our agency. The Receptionist will be responsible for managing a variety of administrative and customer service tasks that contribute to the agency's smooth daily operations. This full-time position offers a competitive salary ranging between $40,000 and $50,000 per year, coupled with a comprehensive benefits package designed to support your professional growth and personal well-being.
As a Receptionist at Craig Loftis - State Farm Agent, you will be instrumental in creating a welcoming and efficient environment for our clients. Your responsibilities will include greeting customers, managing appointment schedules, handling incoming inquiries, and assisting with maintaining customer records. You will also have the opportunity to engage with prospective and existing customers, identifying opportunities to offer insurance options and supporting the team’s mission to provide exceptional service. This role requires excellent communication and interpersonal skills, comfort with sales conversations, and the ability to multitask effectively using tools such as Microsoft Office and CRM systems.
Joining this team means becoming part of a dedicated and supportive workplace culture focused on professional development and advancement. The agency values flexibility, offering a flexible work schedule to help balance work and personal life. Additionally, you will have access to training and development programs, performance bonuses, license reimbursement, and retirement plan matching to enhance your career within the insurance field. If you are eager to grow and contribute positively within a reputable insurance agency, this position at Craig Loftis - State Farm Agent presents an excellent opportunity to advance your career while making a meaningful impact.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer proficiency
- Comfortable engaging in sales conversations
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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