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Receptionist - State Farm Agent Team Member at State Farm

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State Farm

Receptionist - State Farm Agent Team Member

Jackson, MS, USA|Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

401(k)
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Ken Jones - State Farm Agent is a prominent insurance agency with a legacy of providing outstanding service since 1980. Located at 120 W Jackson St., Ridgeland, MS 39157, our agency is committed to helping individuals and families manage everyday risks, recover from unexpected events, and realize their dreams. We operate during regular business hours from 8:00 a.m. to 5:00 p.m., fostering a professional and supportive environment for our clients and team members alike. Our dedication to customer satisfaction and community engagement positions us as a trusted partner in insurance solutions within the Ridgeland area.

We are currently look... Show More

Job Requirements

  • Currently licensed applicant
  • self-motivated
  • possess entrepreneurial spirit
  • ability to manage multiple tasks effectively
  • excellent communication skills
  • prior experience in customer service or receptionist role

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • communication and interpersonal skills
  • organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • provide excellent customer service and follow up on customers needs
  • support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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