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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $30,000.00 - $40,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
License reimbursement
Bonus based on performance
competitive salary
Dental Insurance
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

David Smyer - State Farm Agent is a reputable insurance agency located in Charleston, West Virginia. Founded in 2011, the agency prides itself on delivering comprehensive insurance and financial services tailored to meet the diverse needs of its customers. The agency operates with a clear mission to help individuals manage the risks of everyday life, recover from the unexpected, and realize their dreams. Serving the community with a range of products including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance, David Smyer - State Farm Agent has established itself as a trusted partner... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Ability to organize and multitask effectively
  • Comfort with engaging in sales conversations
  • Basic computer skills, including proficiency with Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers' needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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