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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $30,000.00 - $45,000.00
Work Schedule
Standard Hours
Flexible
Benefits
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Lana Richards - State Farm Agent is a reputable insurance agency committed to providing outstanding service and comprehensive insurance solutions to its clientele. Located in Beaumont, this agency takes pride in helping customers manage the risks of everyday life, recover from unexpected events, and realize their dreams. The agency offers a wide range of insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. With a mission deeply rooted in customer service and community support, the agency values an environment that is fun, energetic, and conducive to personal... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience as a receptionist or in customer service
- Excellent communication skills
- Ability to multitask and stay organized
- Proficiency in basic computer applications including Microsoft Office
- Comfortable engaging in sales conversations
- Must be able to work Monday through Friday, 9:00 AM - 6:00 PM
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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