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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $45,000.00
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Work Schedule

Flexible
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Benefits

401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Garrett Good - State Farm Agent is a reputable insurance agency proudly serving the communities of Kansas, Missouri, and Oklahoma. As a third-generation insurance professional with a BS in Insurance and Risk Management from Missouri State, Garrett Good brings a wealth of knowledge and expertise in guiding customers through their insurance and financial needs. Family and community involvement are central values that shape the agency's commitment to exceptional service and support, making it a trustworthy destination for clients seeking comprehensive insurance solutions. The agency is located in Bonner Springs, Kansas, and is dedicated to helping customers protect what matters most, including auto insurance, home insurance, life insurance, and retirement planning. The mission of Garrett Good's team is clear: to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. This is accomplished through personalized insurance advice and financial services tailored to each customer's unique situation.

We are currently seeking an enthusiastic and organized individual to join Garrett Good - State Farm Agent as a Receptionist and State Farm Agent Team Member. This role is ideal for someone who is highly organized, detail-oriented, and thrives in a customer-facing environment. The Receptionist will serve as the first point of contact for customers both in person and over the phone, ensuring a welcoming and professional atmosphere. This position offers an excellent opportunity to grow a career within the insurance industry and provides a chance to contribute meaningfully to a supportive and collaborative team. The role involves managing appointment scheduling, handling office communications, assisting with customer inquiries, maintaining records, and supporting team administrative needs. Candidates who are eager to learn, comfortable with sales conversations, and possess solid communication and multitasking skills will find this role rewarding and dynamic. The position offers a competitive salary ranging from $40,000 to $45,000 per year, along with a flexible schedule that helps maintain a healthy work-life balance. It's an ideal job for individuals seeking to build a career path with opportunities for advancement and professional development within a community-focused agency environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask effectively
  • Comfortable with sales interactions
  • Proficiency in basic computer applications
  • Reliable and punctual
  • Positive attitude

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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