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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $56,000.00
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Work Schedule

Standard Hours
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Benefits

simple IRA
health stipend
Hiring Bonus
Bonus based on performance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Dean Stirm - State Farm Agent is a well-established insurance agency committed to delivering top-notch service and tailored insurance solutions to the Rogue River, Oregon community. As part of the broader network of State Farm agents, Dean Stirm operates as an independent contractor dedicated to helping customers manage the risks of everyday life, recover from unexpected events, and achieve their financial goals. Our agency specializes in a range of insurance and financial services including auto insurance, home insurance, life insurance, retirement planning, and college planning. With a small, dynamic team of four members, our workplace culture revolves around collaboration, mutual support, and a shared passion for customer satisfaction and success.

We are currently seeking to expand our team with a Receptionist - State Farm Agent Team Member who will play a pivotal role in creating a welcoming environment for our clients and supporting the smooth running of daily operations. This full-time position offers a competitive salary ranging from $40,000 to $56,000 per year, with opportunities for performance bonuses and career advancement. Our ideal candidate is someone who thrives in a fast-paced office atmosphere, is highly organized and detail-oriented, and possesses strong interpersonal communication skills. This role is not only about administrative tasks but also involves engaging with prospective and existing customers to identify potential insurance needs, making it a unique opportunity to gain valuable experience within the insurance industry.

The Receptionist will be the first point of contact for customers, both in-person and over the phone, ensuring that each interaction is handled courteously and efficiently. Responsibilities include greeting guests warmly, managing appointment schedules, handling office communications, and maintaining accurate customer records. By supporting the team with various administrative duties and projects, the Receptionist helps the agency maintain a positive and productive work environment. This position requires a candidate who is comfortable navigating sales conversations and has basic proficiency with computer applications like Microsoft Office and CRM systems.

At Dean Stirm - State Farm Agent, we prioritize personal and professional growth, offering comprehensive training and development opportunities. Our benefits package includes a SIMPLE IRA retirement plan, a health stipend, hiring bonuses, paid time off, and a bonus system based on individual performance, all designed to support employee well-being and motivation. If you are seeking a rewarding career with a company that values dedication, teamwork, and continuous learning, we encourage you to apply and become a vital member of our growing agency. Together, we strive to make a lasting impact by helping our customers protect what matters most to them, while fostering an engaging and enjoyable workplace.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask effectively
  • Comfort with sales-related conversations
  • Basic computer proficiency with Microsoft Office and CRM software

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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