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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Carolina Espinoza - State Farm Agent is a well-established insurance agency that has been serving the community since 2007. Founded and led by Carolina Espinoza, a passionate and experienced State Farm agent with a background in finance and agency ownership, this agency prides itself on providing outstanding customer service and risk management solutions. Situated in a close-knit and growth-oriented environment, the agency employs a small yet dynamic team dedicated to helping clients manage everyday risks, recover from unexpected events, and achieve their dreams. Carolina Espinoza herself brings a unique blend of business acumen and community involvement, offering bilingual services and actively sponsoring local initiatives such as Dream Catchers to make a meaningful impact beyond insurance policies.

Working at Carolina Espinoza - State Farm Agent means joining a supportive and motivating workplace culture that values self-driven and team-oriented individuals who are eager to grow and succeed. Known for its flexible schedule, competitive salary, and comprehensive benefits package including license reimbursement, 401(k), health insurance, paid time off, and opportunities for advancement, the agency fosters an environment where employees feel valued and empowered. Casual Fridays, occasional team lunches, and a fully stocked kitchen help maintain a positive and enjoyable atmosphere. This is more than just a job; it's a career opportunity for those looking to thrive in the insurance industry with a dedicated and passionate team.

The role available is for a Receptionist - State Farm Agent Team Member, a key position responsible for being the warm and professional first point of contact for customers both in person and over the phone. The receptionist plays a crucial role in managing office communications, scheduling appointments, assisting with incoming inquiries, maintaining customer records, and supporting the team with administrative tasks and projects. Ideal candidates are highly organized, detail-oriented, and possess excellent communication and interpersonal skills. They are comfortable engaging in conversations about insurance options with prospective and existing customers and are eager to contribute to a collaborative and positive workplace. This position offers a competitive salary range of $45,000 to $50,000 per year, with performance-based bonuses and extensive training and development opportunities. Joining Carolina Espinoza - State Farm Agent means becoming part of a motivated, growth-driven team at an esteemed and respected agency with strong community ties and a mission to help clients protect what matters most.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Excellent communication skills
  • Ability to multitask and stay organized
  • Proficient in basic computer applications
  • Willingness to engage with customers and support sales efforts

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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