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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,000.00
Work Schedule
Standard Hours
Benefits
401(k) matching
competitive salary
Health Insurance
Paid Time Off
Training and Development
Tuition Assistance
Job Description
Brad Methner - State Farm Agent is a reputable insurance agency dedicated to providing comprehensive insurance solutions and exceptional customer service to the Mount Vernon community. With over four decades of combined experience, this agency prides itself on its longstanding tradition of reliability and expertise in the insurance industry. Established by a second generation State Farm agent who has been in service since 1991, the agency offers a supportive, growth-oriented environment that encourages professional development and client satisfaction. The team currently consists of two motivated members committed to helping customers manage risks, recover from unforeseen events, and achieve their dreams... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience as a receptionist or in customer service
- Bilingual in English and Spanish
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer literacy including Microsoft Office and CRM systems
- Ability to engage proactively with customers
Job Qualifications
- Bilingual in English and Spanish
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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