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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,000.00 - $45,000.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
competitive salary
Health Insurance
Paid Time Off
Training and Development
Tuition Assistance

Job Description

Brad Methner - State Farm Agent is a reputable insurance agency dedicated to providing comprehensive insurance solutions and exceptional customer service to the Mount Vernon community. With over four decades of combined experience, this agency prides itself on its longstanding tradition of reliability and expertise in the insurance industry. Established by a second generation State Farm agent who has been in service since 1991, the agency offers a supportive, growth-oriented environment that encourages professional development and client satisfaction. The team currently consists of two motivated members committed to helping customers manage risks, recover from unforeseen events, and achieve their dreams through tailored insurance products. Located in Mount Vernon, this State Farm agency is known for fostering a positive workplace culture characterized by energy and enthusiasm, making it an enjoyable place to work and grow within the insurance field.

The agency is currently seeking a Receptionist - State Farm Agent Team Member to join their dynamic team. This role is vital in ensuring the seamless operation of the office and delivering an excellent first impression to all customers. The Receptionist will be responsible for greeting clients warmly, managing appointments, and supporting communication within the office. This position offers an excellent opportunity for individuals who are highly organized, detail-oriented, and enthusiastic about working in a customer-centric environment. The role pays between $38,000 and $45,000 annually and includes comprehensive benefits such as health insurance, 401(k) matching, paid time off, and tuition assistance. The ideal candidate will be bilingual in English and Spanish, possess strong communication and multitasking abilities, and have experience in customer service or receptionist roles. This position offers career growth potential through ongoing training and development, positioning the successful applicant on a path to success within the insurance industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience as a receptionist or in customer service
  • Bilingual in English and Spanish
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer literacy including Microsoft Office and CRM systems
  • Ability to engage proactively with customers

Job Qualifications

  • Bilingual in English and Spanish
  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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