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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
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Benefits

Licensing paid by agency
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Blake Williams - State Farm Agent is a well-established insurance agency located in Abilene, TX, committed to providing outstanding service and comprehensive insurance solutions to the local community. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a wide range of insurance and financial services including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. With four dedicated team members, our agency is known for fostering a supportive, energetic, and fun workplace environment that motivates growth and success.

We are currently seeking a highly organized, personable, and proactive individual to join our team as a Receptionist - State Farm Agent Team Member. This role is vital to the smooth operation of our busy office and serves as the first point of contact for our valued customers. The ideal candidate will be responsible for managing front desk activities including greeting customers, handling inquiries, scheduling appointments, and supporting the team with various administrative tasks. This position offers a competitive hourly wage of $15.00 to $17.00 and includes a variety of benefits such as paid licensing fees, 401(k), health and dental insurance, paid time off, performance bonuses, flexible scheduling, and opportunities for training and career advancement.

As a Receptionist and Team Member at Blake Williams - State Farm Agent, you will be working in a dynamic and fast-paced environment where customer service excellence and teamwork are paramount. This role requires excellent communication and interpersonal skills, a high level of organization, and the ability to multitask effectively. You will engage with clients both in person and over the phone, ensuring their inquiries are managed promptly and professionally. Additionally, you will contribute to the agency's sales efforts by identifying potential insurance needs and assisting customers in exploring suitable options.

At Blake Williams - State Farm Agent, we value self-motivation, an entrepreneurial spirit, and a desire to achieve results. Joining our team means becoming part of a growing agency with big dreams and a commitment to making a positive difference in the lives of others and the community. We offer a supportive culture that encourages personal and professional development, providing ongoing training and opportunities to advance within the agency. If you are looking for a career rather than just a job, and you thrive in an energetic and rewarding environment, this position may be the perfect fit for you.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks efficiently
  • Basic computer proficiency including Microsoft Office and CRM software
  • Willingness to learn about insurance products and sales techniques

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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