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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
401(k) matching
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Cory Pack - State Farm Agent is a well-established insurance agency committed to delivering outstanding service and comprehensive insurance solutions to clients. With a focus on customer satisfaction and community involvement, Cory Pack - State Farm Agent has built a reputation for reliability, professionalism, and personalized attention in the insurance industry. We are dedicated to helping our customers protect what matters most, offering a range of insurance products including auto, home, life, and business coverage. Our agency fosters a collaborative and supportive environment where team members are encouraged to learn, grow, and succeed.

We are currently seeking a Receptionist - State Farm Agent Team Member to join our dynamic office. This position plays a crucial role in ensuring smooth daily operations and enhancing the customer experience. As the first point of contact for clients and visitors, you will represent the friendly and professional image of our agency. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication skills. You will manage appointment scheduling, handle customer inquiries, and assist with administrative duties that support the broader team. This role offers a unique opportunity to gain valuable experience in the insurance industry with potential for career advancement. We offer a competitive salary, flexible scheduling, and a comprehensive benefits package including health insurance, 401(k) matching, paid time off, and more. Join us in a rewarding position where your contributions make a real difference to our customers and our business.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency
  • Willingness to engage in customer interactions
  • Positive attitude and team-oriented mindset

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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