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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,000.00 - $45,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Bob Smith - State Farm Agent is a well-established insurance agency located in Waukee, Iowa, led by an experienced State Farm agent practicing since 1993. The agency is committed to helping clients manage the risks of everyday life, recover from unexpected events, and realize their dreams through comprehensive insurance solutions. As an independent contractor affiliated with State Farm, Bob Smith operates a dedicated office staffed by a professional team focused on delivering exceptional customer service within a supportive and dynamic environment. This agency utilizes state-of-the-art technology and industry best practices to provide clients with tailored insurance options while fostering a team culture that values growth, collaboration, and fun.

The Receptionist - State Farm Agent Team Member role is a crucial position within Bob Smith - State Farm Agent, responsible for being the first point of contact for customers and visitors, both in person and over the phone. This position demands a highly organized and detail-oriented individual who excels in multitasking and communication. The ideal candidate for this role enjoys engaging with people and is eager to contribute to a rewarding workplace while growing their skills in the insurance industry. They support the team by managing appointment scheduling, handling office communications, maintaining customer records, and assisting with various administrative tasks and projects.

Beyond administrative support, this role offers opportunities to engage with prospective and existing customers through conversations that identify their insurance needs and introduce suitable options. It is a position well-suited for someone with strong interpersonal skills who is comfortable participating in sales-oriented discussions while providing excellent customer service. The Receptionist role at Bob Smith - State Farm Agent is full-time, with a competitive salary ranging from $36,000 to $46,000 per year. The agency offers a flexible schedule, performance-based bonuses, and multiple benefits designed to support employee development and well-being.

Joining this growing agency means becoming part of a team that works hard towards common goals, embraces innovative tools, and maintains a positive and motivating environment. Employees at Bob Smith - State Farm Agent are empowered to develop professionally through training initiatives and development programs. The agency is committed to fostering a workplace where new ideas are welcomed and where each team member's contribution is valued. If you are looking for a fulfilling role in a reputable insurance agency with opportunities for advancement and a supportive culture, this position is an excellent fit. Apply today to become a valued member of a team that cares about its clients, its people, and its future.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Organizational and multitasking abilities
  • Ability to engage with customers in sales-oriented conversations
  • Basic computer proficiency including Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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