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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $36,000.00 - $40,000.00
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Work Schedule

Flexible
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Benefits

Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Armando Guzman - State Farm Agent is a well-established insurance agency dedicated to providing top-notch insurance products and services to a diverse customer base. Known for its commitment to excellence and personalized customer care, this agency prides itself on fostering a supportive and professional work environment. With a strong reputation in the insurance industry, Armando Guzman - State Farm Agent continually seeks to enhance its team by recruiting motivated and detail-oriented individuals. The agency offers employment opportunities that emphasize growth, learning, and career advancement in a competitive field. Currently, the agency is hiring for the position of Receptionist - State Farm Agent Team Member. This role is an integral part of the office's day-to-day operations and plays a vital function in maintaining seamless customer interactions and internal communication. As a receptionist, the successful candidate will serve as the first point of contact for clients visiting or calling the office, providing a warm and professional welcome that reflects the agency's values. The receptionist will manage appointment scheduling, handle incoming communication, assist with customer records, and support the team with various administrative duties. Additionally, the role involves engaging with prospective and existing customers, helping identify opportunities to introduce relevant insurance options and contribute to business growth. This position requires someone who is organized, personable, and enjoys working in a dynamic team setting. Ideal candidates will bring previous receptionist or customer service experience, strong communication skills, and the ability to multitask efficiently. A basic proficiency with computer applications such as Microsoft Office and CRM systems is also important for success in this role. The agency values employee development and offers a competitive salary package, an opportunity to work flexible schedules, and benefits that promote wellbeing and professional growth. Joining Armando Guzman - State Farm Agent as a receptionist offers a promising career path for individuals interested in the insurance industry and customer service excellence. The team-oriented culture complemented by ongoing training and development opportunities creates an environment where employees can thrive and contribute meaningfully to the agency's continued success.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Proficiency in basic computer applications such as Microsoft Office and CRM systems
  • Ability to multitask and stay organized
  • Comfortable engaging in customer conversations about insurance options

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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