
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $52,000.00
Work Schedule
Flexible
Benefits
simple IRA
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Paul Herndon - State Farm Agent is a leading insurance agency located in Gilmer, TX, committed to providing outstanding service to individuals and families. As part of the State Farm family, the agency specializes in a wide range of insurance and financial products including auto, home, life insurance, and retirement planning. With a mission to help clients manage the risks of everyday life, recover from unexpected events, and achieve their financial dreams, Paul Herndon - State Farm Agent has built a reputation for trustworthiness, dedication, and customer-focused solutions.
The agency is seeking a Receptionist - State Farm Agent Team Member to join its dynamic team. This role is ideal for someone who is organized, detail-oriented, and customer-service driven. The receptionist will be the first point of contact for customers visiting or calling the agency, playing a vital role in creating a welcoming environment and ensuring smooth office operations. Beyond traditional receptionist duties, the person in this position will support sales efforts by engaging with prospective and existing customers to identify opportunities to introduce insurance options. This position offers a competitive salary ranging from $38,000 to $52,000 per year, with additional benefits such as bonus based on performance, a flexible schedule, and opportunities for advancement. The role also includes opportunities for professional development and training to help employees grow within the insurance industry.
Working at Paul Herndon - State Farm Agent means becoming part of a team committed to mutual success and community impact. The receptionist will assist with managing appointment schedules, handling communications, maintaining accurate customer records, and supporting the administrative needs of the agency. This position demands excellent communication skills, a proactive attitude, and the ability to multitask efficiently in a fast-paced environment. Employees will benefit from a supportive work atmosphere that values collaboration, ongoing learning, and personal growth. Potential candidates should have prior experience in a receptionist or customer service role, be comfortable interacting with customers, and possess basic computer skills including proficiency in Microsoft Office and CRM systems. Overall, this is an excellent opportunity for individuals interested in starting or continuing a career in the insurance sector with strong support and growth potential.
The agency is seeking a Receptionist - State Farm Agent Team Member to join its dynamic team. This role is ideal for someone who is organized, detail-oriented, and customer-service driven. The receptionist will be the first point of contact for customers visiting or calling the agency, playing a vital role in creating a welcoming environment and ensuring smooth office operations. Beyond traditional receptionist duties, the person in this position will support sales efforts by engaging with prospective and existing customers to identify opportunities to introduce insurance options. This position offers a competitive salary ranging from $38,000 to $52,000 per year, with additional benefits such as bonus based on performance, a flexible schedule, and opportunities for advancement. The role also includes opportunities for professional development and training to help employees grow within the insurance industry.
Working at Paul Herndon - State Farm Agent means becoming part of a team committed to mutual success and community impact. The receptionist will assist with managing appointment schedules, handling communications, maintaining accurate customer records, and supporting the administrative needs of the agency. This position demands excellent communication skills, a proactive attitude, and the ability to multitask efficiently in a fast-paced environment. Employees will benefit from a supportive work atmosphere that values collaboration, ongoing learning, and personal growth. Potential candidates should have prior experience in a receptionist or customer service role, be comfortable interacting with customers, and possess basic computer skills including proficiency in Microsoft Office and CRM systems. Overall, this is an excellent opportunity for individuals interested in starting or continuing a career in the insurance sector with strong support and growth potential.
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist role
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer proficiency
- Willingness to engage in customer sales conversations
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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