Receptionist - State Farm Agent Team Member

Derrick Williams State Farm is a premier insurance agency known for its dedication to delivering top-notch service and comprehensive insurance solutions to clients. As part of the State Farm family, this agency benefits from a strong, trusted brand with decades of experience in the insurance sector. The agency prides itself on its commitment to building long-term relationships with clients through personalized service, expert advice, and a client-centered approach. Derrick Williams State Farm operates in a dynamic environment where service excellence and customer satisfaction are the priorities.

We are currently looking for a Receptionist who will serve as the first point of contact for our clients and play a crucial role in ensuring seamless office operations. This position is ideal for a highly organized, detail-oriented individual who thrives in a fast-paced, supportive environment and is eager to develop within the insurance industry. The Receptionist will be instrumental in creating a welcoming atmosphere, managing communications, and supporting the sales and administrative functions of the agency. This role offers a competitive hourly wage plus commission, bonus based on performance, and other benefits, making it an excellent opportunity for growth and career advancement.

In this role, you will greet clients warmly both in-person and over the phone, acting as the face and voice of the agency. You will handle appointment scheduling, manage office communications, and maintain accurate client records. An integral part of this position involves engaging potential and existing customers in conversations that highlight insurance products, thereby supporting the sales team indirectly. Beyond customer interaction, the Receptionist will support the team with various administrative tasks and special projects, playing a key part in ensuring the smooth running of the office. The role demands excellent communication skills, strong multitasking abilities, and a proactive approach to customer service. Comfortable engagement in sales conversations and proficiency with basic computer tools like Microsoft Office and CRM systems are essential to success in this role.