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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,000.00 - $45,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Denise Mote - State Farm Agent is a well-established insurance agency with a proud history of 18 years of service within the community. As a second-generation State Farm agent, Denise continues her father's legacy by prioritizing dedication, integrity, and exceptional customer service. The agency is known for its multi-lingual capabilities, with a team fluent in English, Spanish, Malayalam, and Polish, which enables them to effectively serve a diverse customer base across different cultural backgrounds. The agency's commitment goes beyond insurance; it actively supports the local community through involvement in schools, service organizations, and sports clubs. This community-centric approach fosters strong relationships and a loyal customer base.

The role available is that of a Receptionist - State Farm Agent Team Member, an integral part of our agency. This position involves serving as the initial point of contact for clients, delivering warm and professional customer interactions both in person and over the phone. The ideal candidate will be highly organized, detail-oriented, and customer-focused, with an eagerness to learn and grow within the insurance industry. As a Receptionist, you will oversee appointment scheduling, manage office communications, assist with customer inquiries, and maintain records efficiently. Engaging with both prospective and existing customers, you will identify opportunities to offer insurance solutions and contribute to the agency's growth. This role requires comfort in handling administrative duties alongside the flexibility to support various team projects.

This opportunity is perfect for individuals who thrive in a supportive role and are passionate about helping customers. You will join a dynamic, friendly team dedicated to making a positive impact in people's lives through excellent service and community involvement. In addition to competitive compensation, we offer a flexible work schedule, performance-based bonuses, and opportunities for personal and professional development. If you are looking for a rewarding career path with room for advancement in the insurance field, this position with Denise Mote - State Farm Agent is the right fit for you.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Excellent communication skills
  • Ability to multitask and stay organized
  • Familiarity with Microsoft Office and CRM systems
  • Comfortable engaging in sales conversations
  • Detail-oriented and able to maintain accurate records

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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