
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
401(k)
bonus
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Rick Sanchez - State Farm Agent is a well-established insurance agency proudly serving the Miami community since 1990 and expanding its presence to Boca Raton in 2012. With a combined team of 20 dedicated insurance professionals, this agency has earned national recognition as a top-producing firm year after year. The company’s commitment to excellence is reflected not only in its strong market performance but also in the rewarding experiences it provides to its staff, including fully-paid trips to exciting destinations such as New York, the Caribbean, Las Vegas, Quebec, and an upcoming trip to Madrid, Spain. The agency owner, Rick Sanchez, is a Saint Thomas University graduate and former Division I collegiate baseball player. Beyond his professional accomplishments, Rick is passionate about making a difference in the lives of both his team members and clients. His dedication to community service is evident through his active support of notable charities like Boys & Girls Clubs of America and St. Jude Children's Research Hospital.
Operating with a culture rooted in family values, respect, and collaboration, the agency emphasizes providing each team member with the necessary tools, training, and ongoing support to ensure their success. The work environment is designed to foster trust, confidence, and precision, enabling employees to thrive professionally while creating lasting financial opportunities for their families. The agency highly values strong communication skills, a positive and friendly phone presence, organizational prowess, and technological competency within its team. While bilingualism in English and Spanish is preferred, it is not a mandatory requirement.
The role available is for a Receptionist - State Farm Agent Team Member who will play an essential part in maintaining the smooth operation of the front office and serving as the initial point of contact for customers. This position offers a fantastic opportunity for individuals seeking a career in a growth-oriented and supportive environment within the insurance industry. The receptionist will be responsible for greeting customers warmly both in person and via telephone, directing them accurately to team members, and managing appointment scheduling and office communications. They will also assist with handling inquiries, maintaining customer records, and engaging with prospective and existing customers to identify insurance opportunities. Beyond these customer-facing duties, the receptionist will contribute to administrative tasks and special projects as needed, helping to support the entire team’s efforts.
Candidates who join this team can expect to work in an environment that values professional development, with opportunities for advancement and continuous training. Compensation is competitive and performance-based bonuses are offered to reward hard work and dedication. The agency also provides attractive benefits including a 401(k) retirement plan, health insurance, dental insurance, paid time off, and a flexible work schedule. If you are organized, detail-oriented, tech-savvy, and eager to contribute to a positive workplace culture, this position offers a promising and fulfilling career path with a respected industry leader.
Operating with a culture rooted in family values, respect, and collaboration, the agency emphasizes providing each team member with the necessary tools, training, and ongoing support to ensure their success. The work environment is designed to foster trust, confidence, and precision, enabling employees to thrive professionally while creating lasting financial opportunities for their families. The agency highly values strong communication skills, a positive and friendly phone presence, organizational prowess, and technological competency within its team. While bilingualism in English and Spanish is preferred, it is not a mandatory requirement.
The role available is for a Receptionist - State Farm Agent Team Member who will play an essential part in maintaining the smooth operation of the front office and serving as the initial point of contact for customers. This position offers a fantastic opportunity for individuals seeking a career in a growth-oriented and supportive environment within the insurance industry. The receptionist will be responsible for greeting customers warmly both in person and via telephone, directing them accurately to team members, and managing appointment scheduling and office communications. They will also assist with handling inquiries, maintaining customer records, and engaging with prospective and existing customers to identify insurance opportunities. Beyond these customer-facing duties, the receptionist will contribute to administrative tasks and special projects as needed, helping to support the entire team’s efforts.
Candidates who join this team can expect to work in an environment that values professional development, with opportunities for advancement and continuous training. Compensation is competitive and performance-based bonuses are offered to reward hard work and dedication. The agency also provides attractive benefits including a 401(k) retirement plan, health insurance, dental insurance, paid time off, and a flexible work schedule. If you are organized, detail-oriented, tech-savvy, and eager to contribute to a positive workplace culture, this position offers a promising and fulfilling career path with a respected industry leader.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Strong communication skills
- Good organizational abilities
- Basic proficiency with computers and office software
- Positive phone presence
- Ability to work collaboratively in a team environment
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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