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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $40,000.00 - $50,000.00
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Work Schedule

Standard Hours
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Benefits

Bonus based on performance
competitive salary
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
free food and snacks

Job Description

Our agency, led by Lauren Smith, a dedicated State Farm Agent, has been proudly serving the Belton, Texas community since January 2017. Established with a mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams, our agency has built a reputation for delivering exceptional insurance services and personalized customer care. With a close-knit team of five professionals, including four full-time and one part-time employee, we bring a combined 25 years of insurance experience. Our team’s collaborative approach and commitment to professional growth ensure that we provide the highest level of service to our customers while fostering a supportive and rewarding workplace for our employees. Our office operates Monday through Friday, from 8:30 am to 5:00 pm, giving us the opportunity to meet the needs of our clients during standard business hours.

We are currently expanding and seeking a responsive and organized Receptionist - State Farm Agent Team Member to join us. This role is vital to the success of our agency, as it serves as the first point of contact for our valued customers both in person and over the phone. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. In this position, you will manage appointment scheduling, assist with incoming inquiries, maintain customer records, and engage actively with prospective and existing clients. Your ability to identify opportunities for insurance options and provide exceptional customer service will directly contribute to our agency's growth and success.

This full-time position offers a competitive salary ranging from $40,000 to $50,000 annually, along with performance-based bonuses. Our benefits package also includes health insurance, paid time off, training and development opportunities, and even free food and snacks to keep you energized throughout your workday. At our agency, we encourage personal achievement and professional development, and we are looking for like-minded individuals who are eager to work hard, grow their skills, and advance their careers in the insurance sector. If you are ready to join a results-oriented team and build a rewarding career rather than just a job, we invite you to apply and become an integral part of our continued success.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer-facing role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer literacy
  • Positive attitude and willingness to learn

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Mid Level (3-7 years)


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