Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $60,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Katherine Baustert - State Farm Agent is a distinguished insurance agency located in Middleburg, FL, dedicated to providing exceptional insurance and financial services to the community. Operating as an independent contractor of the nationally recognized State Farm brand, this agency focuses on delivering personalized assistance in managing the risks of everyday life, recovering from unexpected events, and realizing customers' dreams. The team specializes in auto, home, and life insurance coverage, along with retirement planning, aiming to tailor financial solutions that meet the unique needs of each client. With a reputation for outstanding customer service and community involvement, Katherine Baustert's agency... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Excellent communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency including Microsoft Office and CRM software
  • Ability to engage in sales conversations
  • Bilingual Spanish preferred

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Bilingual Spanish preferred

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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