Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,500.00 - $65,000.00
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Work Schedule

Flexible
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Benefits

401(k) matching
Bonus based on performance
Health Insurance
Paid Time Off
simple IRA
Flexible Hours
Hiring Bonus

Job Description

Taylor Martin - State Farm Agent is an established insurance and financial services agency located in Goodyear, Arizona. Our team is small yet dynamic, consisting of four highly motivated professionals dedicated to helping our community with a wide range of insurance needs and financial planning services. We specialize in auto insurance, home insurance, life insurance, retirement planning, business insurance, college planning, and renters insurance. As a part of the greater State Farm network, we pride ourselves on being a customer-focused organization with an energetic and fun environment that encourages collaboration, professional development, and personal growth.

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Job Requirements

  • Excellent communication skills including written, verbal, and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Bilingual Spanish preferred
  • Property and Casualty license must be able to obtain
  • Life and Health license must be able to obtain
  • Associate's degree or higher required

Job Qualifications

  • Associate's degree or higher
  • Ability to learn computer functions
  • Excellent communication skills including written, verbal, and listening
  • Ability to work effectively in a team environment
  • Bilingual in Spanish preferred
  • Property and Casualty license or ability to obtain
  • Life and Health license or ability to obtain

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • Provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Work with the agent to develop and maintain a digital marketing system to promote the office

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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