Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $50,000.00
Work Schedule
Standard Hours
Flexible
Benefits
simple IRA
Work from home options available at 6 months
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development
Dental Insurance
Health Insurance
Vision Insurance
Job Description
John Tyler Carlson - State Farm Agent operates a highly respected insurance agency recognized for its dedication to providing outstanding customer service and comprehensive insurance solutions. Serving the Evanston community, our agency is spearheaded by John Tyler Carlson, a fourth-generation State Farm Agent with over 17 years of experience. With deep roots in the insurance industry and a steadfast commitment to client satisfaction, our office prides itself on fostering a supportive and growth-oriented environment for all team members. We maintain a close-knit team of four dedicated professionals who work collaboratively to ensure every customer receives personalized attention and expert guidance... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Excellent communication skills
- Strong organizational skills with multitasking ability
- Ability to engage in sales conversations confidently
- Basic proficiency in Microsoft Office and CRM software
- Ability to work independently and as part of a team
- Bilingual in Spanish preferred
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills including Microsoft Office and CRM systems
- Bilingual Spanish preferred
Job Duties
- Greet customers warmly in person and over the phone directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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