Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Flexible
Day Shifts
Benefits
Hiring Bonus
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Erica Bantom Martin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service and comprehensive insurance solutions to customers in South Philadelphia and the surrounding communities. Established since 1997, this agency has built a reputation for reliability, customer-centric service, and a commitment to helping people manage risks, recover from unexpected events, and realize their dreams. The agency specializes in a wide range of insurance and financial services including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. The office is conveniently located near the Avenue of the Arts... Show More
Job Requirements
- High school diploma or equivalent
- previous receptionist or customer service experience
- strong communication skills
- ability to multitask and stay organized
- willingness to learn about insurance products
- basic computer proficiency
- positive attitude and customer service orientation
Job Qualifications
- Previous experience in a receptionist or customer service role
- communication and interpersonal skills
- organizational and multitasking abilities
- comfortable with engaging in sales conversations
- basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- manage appointment scheduling and office communications
- assist in handling incoming inquiries and maintaining customer records
- engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- provide excellent customer service and follow up on customers needs
- support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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