Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $90,000.00
Benefits
Hiring Bonus
Bonus based on performance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development
Flexible Schedule
Health Insurance
Job Description
Our agency has been a pillar in the community for 17 years, known for fostering a culture deeply rooted in excellence, teamwork, and genuine customer care. Throughout nearly two decades, we have built a reputation for working hard, supporting one another, and creating a positive and engaging work environment that values every team member's contributions. Celebrating success is a core part of our culture, with activities such as attending Mariners games, participating in escape rooms, enjoying team lunches, and organizing holiday gatherings that strengthen team bonds and foster camaraderie. We emphasize sharing best practices, encouraging continuous improvement, and maintaining a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Strong communication skills
- Basic computer proficiency
- Ability to multitask and stay organized
- Positive attitude and willingness to learn
- Availability to work in a hybrid work environment
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
- Pivot between customer service and sales opportunities to address client risks effectively
Job Location
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