Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
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Benefits

simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible Hours
growth potential
Opportunity for advancement within the agency
License reimbursement

Job Description

Our agency is a well-established independent contractor office representing State Farm, one of the most reputable names in the insurance and financial services industry. Since 1988, our office located in North Raleigh has been committed to helping customers meet all their insurance and financial service needs. We specialize in a wide range of insurance products including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. As a second-generation State Farm agent and a proud graduate of East Carolina University, the agency prides itself on a strong legacy of service and professionalism. With a dedicated team of four members,... Show More

Job Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or sales preferred
  • Strong communication and interpersonal skills
  • Ability to learn insurance products and licensing requirements
  • Proficiency with computer systems and office software
  • Demonstrated ability to work effectively in a team
  • Self-motivated with a strong desire to succeed

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Work collaboratively with team members to achieve agency goals
  • Assist customers with insurance and financial services inquiries
  • Maintain detailed records and documentation of customer interactions
  • Participate in training and licensing programs as required

Job Location

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