Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Life insurance
Parental leave
Job Description
Williams Lea is a distinguished global company with a rich heritage of over 200 years, specializing in delivering efficient business process outsourcing services. With a workforce of more than 5,200 skilled professionals worldwide, Williams Lea excels in managing complex and highly regulated environments, combining technological innovation with expert knowledge and streamlined processes. The company is continuously evolving to meet the demands of a digitized and virtualized future, helping businesses thrive by providing support services that integrate advanced technology and human expertise. Williams Lea places a strong emphasis on inclusive workplace policies, ensuring equal employment opportunities without discrimination based on race,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience
- Exceptional customer service skills
- Ability and willingness to learn about the company to handle calls and greet visitors effectively
- Ability to work in a fast-paced team environment
- Ability to communicate professionally with co-workers and clients
- Attention to detail
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work and manage multiple deadlines
- Excellent verbal and written communication skills
- Self-motivated
- Ability to multi-task
Job Qualifications
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in a banking, legal or large corporate environment
- Exceptional customer service skills to effectively greet and communicate with callers and visitors
- Ability and willingness to learn in-depth knowledge of the company to more efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Ability to effectively and professional communication with co-workers and clients
- Attention to detail with an emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and the ability to multi-task
Job Duties
- Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner
- Transfer calls to appropriate individuals
- Greet clients and visitors to the office with warmth and professionalism
- Notify employees of visitor's arrival when necessary
- Provide high level services to staff, clients and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and/or confidential document and information
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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