Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.65 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
prescription drug coverage
401k
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program
employee perks
Job Description
Williams Lea is a global leader in marketing and business communications services, with a rich heritage spanning over two centuries. Established more than 200 years ago, Williams Lea has consistently adapted to the evolving business landscape, transforming the ways organizations manage complex and highly regulated business processes. With a talented workforce of over 5,200 employees worldwide, the company is recognized for its expert delivery in efficient business solutions that combine technology, expertise, and streamlined processes. Williams Lea's commitment to innovation and operational excellence has positioned it as a trusted partner for companies seeking to thrive in an increasingly digital and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in a banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth knowledge of the company to more efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Ability to effectively and professionally communicate with co-workers and clients
- Attention to detail with an emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and ability to multi-task
Job Qualifications
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in a banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth knowledge of the company to more efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Ability to effectively and professionally communicate with co-workers and clients
- Attention to detail with an emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and ability to multi-task
Job Duties
- Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner
- Transfer calls to appropriate individuals
- Greet clients and visitors to the office with warmth and professionalism
- Notify employees of visitor's arrival when necessary
- Provide high level services to staff, clients and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and/or confidential document and information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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