Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.41 - $26.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
prescription drug coverage
401k
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program
Additional perks and discounts
Job Description
Williams Lea is a global leader in business process outsourcing with a strong heritage spanning over 200 years. With over 5,200 employees worldwide, Williams Lea specializes in delivering efficient and effective business support services across complex and highly regulated industries. The company integrates advanced technology with expert processes to help clients thrive in a digital and virtual business landscape. Known for its commitment to innovation and excellence, Williams Lea continues to evolve, offering comprehensive solutions that enhance operational efficiency and customer satisfaction. The organization prides itself on fostering an inclusive workplace that ensures equal employment opportunity regardless of race, gender,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum four years receptionist, switchboard or administrative assistant experience
- Exceptional customer service skills
- Ability and willingness to learn company business and employees
- Ability to work in fast-paced team environment
- Effective and professional communication with co-workers and clients
- Attention to detail
- Intermediate skills in Microsoft Word and Excel
- Ability to prioritize work and meet deadlines
- Excellent verbal and written communication
- Self-motivated
- Ability to multi-task
Job Qualifications
- High school diploma or equivalent
- Minimum of four years receptionist, switchboard or administrative assistant experience preferably in banking, legal or large corporate environment
- Exceptional customer service skills
- Ability and willingness to learn in-depth knowledge of the company to efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Ability to effectively and professionally communicate with co-workers and clients
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and ability to multi-task
Job Duties
- Answer incoming calls received on a multi-line phone system in a cordial, professional and timely manner
- Transfer calls to appropriate individuals
- Greet clients and visitors to the office with warmth and professionalism
- Notify employees of visitor's arrival when necessary
- Provide high level services to staff, clients and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and/or confidential documents and information
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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