Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Job Description
Coast Dental & Orthodontics is a family-established, owned, and operated Dental Service Organization (DSO) known for its exceptional reputation within the community and among dental professionals. Unlike cookie-cutter corporate dental chains, Coast Dental embraces a close-knit family atmosphere, offering a workplace where team members feel valued and connected much like the warmth of a Thanksgiving family gathering. The organization prioritizes the safety and well-being of its employees and patients by adhering strictly to COVID-19 CDC guidelines and ADA recommendations, incorporating rigorous safety protocols that include the use of personal protective equipment (PPE) such as N95 masks, face shields, gowns, and... Show More
Job Requirements
- High school diploma or equivalent
- excellent communication skills
- ability to provide friendly and professional customer service
- prior experience with front office duties preferred
- familiarity with dental terminology and insurance processes preferred
- ability to operate standard office software including Microsoft Word
- ability to work full time in South Fort Myers, FL
- must adhere to company safety and hygiene protocols
Job Qualifications
- Basic clerical and administrative skills
- excellent customer service skills with professional and courteous phone etiquette
- basic knowledge of insurance and dental terminology helpful
- working knowledge of Internet Explorer and Microsoft Word required
- knowledge of Microsoft Excel preferred
- experience with dental software such as EagleSoft preferred
- strong organizational skills with the ability to multi-task
- previous insurance and/or dental office experience preferred
- previous experience with orthodontic or specialty dental practices preferred
Job Duties
- Exercise excellent customer service while interacting with patients both over the phone and in person
- check in all patients and complete patient registration under the direction of the Office Manager
- schedule patient appointments within operational standards
- confirm patient appointments two business days prior to the patients' appointments
- complete insurance verifications two business days prior to all patients' visits to determine coverage and benefit limits and link insurance in EagleSoft as directed
- ensure pre-authorizations are received prior to appointments if required
- complete check out process with each patient by reviewing charts to ensure all information is written properly and procedures are documented and match the signed routing slip
- file patient charts daily
- participate in morning huddle, chart review and routine office meetings
- participate in monthly checklist activities as assigned
- keep front desk area clean and neat
- perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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