Receptionist- Skilled Nursing Community

Harker Heights Nursing and Rehab Center is a reputable healthcare facility dedicated to providing exceptional post-acute care to its residents. Situated in a supportive and compassionate environment, this center focuses on enhancing the quality of life for patients through skilled nursing and rehabilitation services. As part of a network committed to excellence, the center prioritizes patient-centered care and fosters a collaborative workplace culture. The team at Harker Heights Nursing and Rehab Center strives to create a welcoming atmosphere for residents, their families, and visitors alike, ensuring everyone feels valued and respected throughout their stay.

The Receptionist / Front Desk Coordinator role at Harker Heights Nursing and Rehab Center offers an excellent opportunity for an organized and friendly professional to become the first point of contact for the community. This position operates Monday through Friday from 8am to 5pm, providing a stable weekday schedule that balances work and personal time. In this role, you will be responsible for warmly welcoming visitors and residents, managing high volumes of telephone calls and inquiries with expert professionalism, and ensuring that records and contact lists are accurately maintained.

Working at the front desk, you will handle mail and correspondence promptly and assist with the implementation of emergency and safety procedures confidently. Collaboration with other team members is integral to maintaining smooth operations within the center, making this role vital to the overall positive experience of residents and guests. The ideal candidate thrives in a fast-paced environment, communicates effectively both in person and on the phone, and remains calm under pressure while multitasking efficiently. Preference is given to individuals with previous experience in a healthcare or skilled nursing setting, but a high school diploma or GED combined with relevant call handling experience is essential.

Beyond a competitive compensation package, working at Harker Heights Nursing and Rehab Center means becoming part of the Touchstone Experience—a commitment to making lives better through compassionate and dedicated healthcare services. The organization supports its employees with benefits such as tuition reimbursement, 401(k) matching, paycheck advances, and the opportunity to start accruing paid time off from day one. Bonus opportunities and grants from the Touchstone Emergency Assistance Foundation further highlight the center's dedication to employee wellbeing and growth. If you are passionate about helping others and want to make a meaningful difference in a healthcare environment that values every voice, this position as a Receptionist / Front Desk Coordinator is an excellent fit for you. We encourage you to apply today and join a team that is committed to delivering a best-in-class healthcare experience to its patients, residents, and veterans.