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Receptionist-Seattle

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Workplace experience

Job Description

Global Workplace Solutions (GWS) Local is a specialized hard services-led facility management company that delivers tailored solutions designed to meet the unique needs of each client. GWS Local stands apart in the facility management sector by self-performing hard services while collaborating with renowned soft service providers to construct comprehensive facility and project management offerings. Their distinctive approach ensures a seamless integration of diverse services, focusing heavily on high downstream accountability among team members. This results in an agile, responsive, and efficient service delivery model that aligns with client goals and adapts swiftly to changing demands.

Headquartered with a deep commitment to excellence, GWS Local provides direct access to a suite of Best-in-Class services including Environmental, Social, and Governance (ESG) consulting, Security Consulting, Workplace Strategy, and Workplace Experience. These services enhance core facility management capabilities, guaranteeing that clients receive holistic solutions that promote sustainable, secure, and strategically optimized workplaces.

The role being offered is for a Receptionist based onsite in Downtown Seattle, operating under the Workplace Experience function. As a CBRE Receptionist, you will serve as the frontline ambassador for the designated office or department, delivering exceptional customer service to clients, applicants, and visitors. This position is vital in maintaining a professional and welcoming environment by handling various administrative tasks such as greeting guests, answering and directing phone calls, coordinating meeting rooms, and performing general clerical duties.

In this role, you are expected to exercise exemplary interpersonal skills and maintain stringent adherence to security protocols including visitor pass issuance and parking validations. Your efficient management of meeting room setups, catering arrangements, and technology requirements will contribute directly to seamless office operations and positive visitor experiences.

Moreover, the Receptionist plays an instrumental role in managing communication channels within the office by distributing mail and packages, arranging messenger services, and facilitating hospitality needs like transportation and reservations for guests. While handling these responsibilities, you will apply existing procedures to resolve straightforward challenges with limited discretion, always following detailed processes under close supervision.

This position offers an outstanding opportunity to join a respected facility management firm committed to delivering world-class service through innovation and accountability. Candidates seeking to thrive in a dynamic environment while enhancing their administrative and customer service skills will find this role immensely rewarding.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or administrative role preferred
  • Ability to communicate effectively both verbally and in writing
  • Knowledge of security and safety procedures
  • Demonstrated organizational skills
  • Ability to manage multiple tasks efficiently
  • Comfortable working under supervision and following established procedures

Job Qualifications

  • High school diploma or equivalent
  • Experience in a receptionist or administrative role preferred
  • Strong communication and interpersonal skills
  • Ability to follow security and safety protocols
  • Proficiency in using office technology and scheduling software
  • Excellent organizational skills
  • Customer service orientation

Job Duties

  • Receive and direct incoming calls to appropriate personnel and voicemail
  • Greet clients, applicants, and visitors upon arrival
  • Issue visitor passes and parking validations and follow security protocols
  • Schedule and prepare meeting and conference rooms including room setup, placing catering orders, and securing technological equipment
  • Request building and housekeeping services as needed
  • Perform general clerical duties including distributing office faxes and packages and ordering office supplies
  • Track incoming and outgoing packages, mail, and freight
  • Arrange messenger service as needed
  • Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
  • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion
  • Deliver own output by following defined procedures and processes under close supervision and guidance

Job Criteria

Experience

Entry Level (1-2 years)


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