Receptionist - Santa Clara Mortuary

Santa Clara Mortuary in Oxnard is a respected facility dedicated to providing compassionate and professional mortuary services. As part of its commitment to serving the community and supporting families during some of their most difficult moments, the mortuary plays a critical role in managing various services including cemetery, crematory, and memorial preparations. This establishment operates with a strong connection to the Roman Catholic Church, reflecting its values and mission throughout its service offerings and workplace environment. The mortuary is currently offering a full-time, non-exempt temporary position for a Receptionist, designed to support its daily operations and ensure an empathetic, professional front desk presence.

The Receptionist role is vital in delivering excellent customer service by managing communications and visitors entering the practice. Reporting directly to the Administration Supervisor, the Receptionist will be responsible for a range of clerical tasks that support the smooth functioning of the mortuary's office. This includes answering incoming calls, assisting callers with inquiries, and directing them to the appropriate personnel when needed. Receptionists are not only expected to manage phone traffic but also to welcome client families and visitors kindly, providing assistance and guidance with empathy and professionalism. They handle information related to the mortuary's services and financial transactions involving accounts payable and receivable with courtesy and discretion.

Maintaining an orderly environment is a crucial part of this role, which involves light housekeeping duties such as keeping the entrance area clean and providing a comfortable setting for visitors, including offering beverages. The Receptionist will also be responsible for managing daily facility schedules, preparing memorial service materials, and proofreading important documents. Additionally, the role extends to several administrative duties including record research for genealogy requests, processing petty cash transactions, making bank deposits, ordering markers and final date scrolls, and maintaining deed and trust files.

This position demands an individual with attention to detail, organizational skills, and a respectful attitude aligned with the values of the Archdiocese. The Receptionist works under direct supervision and receives specific guidance for new or unfamiliar tasks, which means the role is suited for someone who can adapt quickly and follow instructions carefully. The opportunity offers a unique environment where clerical skills meet compassionate service, making it an ideal position for someone interested in supporting the community while upholding the dignity and mission of the Roman Catholic Church. Overall, the role is instrumental in contributing to the overall business improvement and reputational enhancement of Santa Clara Mortuary by implementing new ideas and procedural changes as requested.