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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Growth-oriented environment
Access to Next Health services
Collaborative team culture
Opportunity for advancement
competitive compensation
Job Description
Next Health is a pioneering health optimization company based in Nashville, specifically located in The Gulch neighborhood. We are committed to transforming the way health and wellness services are delivered by merging advanced medical innovation with proactive, data-driven wellness strategies. Our mission is to empower our members with cutting-edge longevity solutions through a technology-forward platform and sophisticated clinical environments. At Next Health, we foster a culture that champions health, performance, and exceptional member experiences, making us a standout leader in the wellness industry.
The Health Hacker (Front Desk & Member Experience) role is a critical frontline position within our t... Show More
The Health Hacker (Front Desk & Member Experience) role is a critical frontline position within our t... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years in a customer-facing role in medical, wellness, or hospitality sectors
- Proficiency in scheduling software and EMR systems
- Excellent communication and interpersonal abilities
- Ability to multitask effectively under pressure
- Strong organizational skills and attention to detail
- Passion for health and wellness
- Comfortable engaging in sales and client education
Job Qualifications
- 1+ years in a medical office, wellness, hospitality, or similar environment preferred
- Strong communication and interpersonal skills
- Experience with scheduling systems and/or EMR preferred
- Basic understanding of medical terminology is a plus
- Ability to multitask in a fast-paced environment
Job Duties
- Welcome members and guests with a polished, high-energy presence
- Manage check-ins, scheduling, and clinic flow with precision
- Educate members on services and confidently recommend offerings
- Support sales of memberships, services, and packages
- Maintain accurate records using EMR and scheduling systems
- Coordinate with clinical and operational teams for seamless care
- Anticipate needs and create an elevated, personalized experience
- Assist across multiple areas of the business as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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