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Receptionist PT Weekend

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $19.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
employee recognition programs
supportive work environment

Job Description

Villa Court Living is a respected senior living community dedicated to enhancing the lives of its residents through exceptional care and a commitment to core values. Operating under the umbrella of The Pennant Group, Inc., a reputable holding company with multiple independent subsidiaries that specialize in healthcare and senior living services across the United States, Villa Court Living upholds a strong foundation of integrity and compassion in all its operations. The community thrives on positive relationships with residents, their families, and the local community, emphasizing a supportive and respectful environment that aligns with its CAPLICO core values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second (Employee First), and Ownership.

This position, Receptionist, is a vital role that serves as the front line of communication and engagement at Villa Court Living. The Receptionist acts as the friendly face and voice, greeting visitors, residents, and staff with warmth and professionalism. Beyond just administrative responsibilities, the Receptionist ensures a welcoming atmosphere that reflects the community's values and commitment to excellent resident services. The role requires managing incoming calls professionally, handling messages efficiently, maintaining a neat and inviting reception area, and supporting various community-related administrative tasks. Strict adherence to resident rights, privacy guidelines under HIPAA, and the company’s code of conduct is mandatory for this position. This opportunity is ideal for candidates who are personable, detail-oriented, and capable of operating independently with sound judgment. The work environment fosters collaboration, respect, and continuous learning, aligning with Villa Court Living’s passion for nurturing both employees and residents. Candidates who resonate with the CAPLICO values and excel in communication and organization will find this role rewarding and impactful. Although the exact employment type and salary are not specified, applicants can expect a professional and supportive setting dedicated to quality in senior living hospitality and care.

Job Requirements

  • Must be able to read, write, speak, and understand the English language
  • must not pose a direct threat to the health or safety of other individuals in the workplace
  • possess the ability to make independent decisions when circumstances warrant such action
  • possess the ability to deal tactfully with personnel, residents, visitors, and the general public based on whatever maturity level they are currently functioning
  • ability to be calm and level-headed in emergencies
  • well groomed, professional and possess ability to work harmoniously with other personnel

Job Qualifications

  • High school diploma or GED
  • effective communication skills
  • proficiency in operating telephone and paging systems
  • ability to maintain confidentiality
  • strong organizational skills
  • ability to interact tactfully with residents, visitors, and staff
  • ability to remain calm and professional under pressure

Job Duties

  • Ensures CAPLICO Core Values and Code of Conduct are always adhered to
  • always ensures compliance with Resident Rights and HIPAA policies
  • provides a welcoming environment for residents, staff, and all visitors to the community
  • maintains up-to-date knowledge of the community services provided
  • greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions
  • operates paging/telephone system as required
  • answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner
  • takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person
  • ensures that the reception areas are clean, neat, and inviting
  • prepares outgoing community mail for pickup
  • sorts and distributes incoming mail for distribution to departments
  • maintains current listing of residents and staff
  • reports equipment malfunctions as soon as possible to appropriate personnel
  • maintains a "maintenance required" book for repairs needed in the community

Job Criteria

Experience

Entry Level (1-2 years)


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