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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
employee recognition programs
supportive work environment
Job Description
Villa Court Living is a respected senior living community dedicated to enhancing the lives of its residents through exceptional care and a commitment to core values. Operating under the umbrella of The Pennant Group, Inc., a reputable holding company with multiple independent subsidiaries that specialize in healthcare and senior living services across the United States, Villa Court Living upholds a strong foundation of integrity and compassion in all its operations. The community thrives on positive relationships with residents, their families, and the local community, emphasizing a supportive and respectful environment that aligns with its CAPLICO core values: Celebration, Accountability, Passion... Show More
Job Requirements
- Must be able to read, write, speak, and understand the English language
- must not pose a direct threat to the health or safety of other individuals in the workplace
- possess the ability to make independent decisions when circumstances warrant such action
- possess the ability to deal tactfully with personnel, residents, visitors, and the general public based on whatever maturity level they are currently functioning
- ability to be calm and level-headed in emergencies
- well groomed, professional and possess ability to work harmoniously with other personnel
Job Qualifications
- High school diploma or GED
- effective communication skills
- proficiency in operating telephone and paging systems
- ability to maintain confidentiality
- strong organizational skills
- ability to interact tactfully with residents, visitors, and staff
- ability to remain calm and professional under pressure
Job Duties
- Ensures CAPLICO Core Values and Code of Conduct are always adhered to
- always ensures compliance with Resident Rights and HIPAA policies
- provides a welcoming environment for residents, staff, and all visitors to the community
- maintains up-to-date knowledge of the community services provided
- greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions
- operates paging/telephone system as required
- answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner
- takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person
- ensures that the reception areas are clean, neat, and inviting
- prepares outgoing community mail for pickup
- sorts and distributes incoming mail for distribution to departments
- maintains current listing of residents and staff
- reports equipment malfunctions as soon as possible to appropriate personnel
- maintains a "maintenance required" book for repairs needed in the community
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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