Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $20.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Retirement Plan

Job Description

Our organization is a professional facility dedicated to providing exceptional service and administrative support to ensure smooth day-to-day operations. As a well-established entity focused on creating a welcoming and efficient environment, we value professionalism, responsiveness, and customer satisfaction. We strive to maintain high standards in our front desk operations to provide a friendly and organized experience for all visitors, patients, staff, and vendors. The workplace operates Monday through Friday with evening shifts from 3:00 pm to 7:00 pm, offering a stable work schedule suitable for individuals seeking regular weekday hours. This employment opportunity is ideal for candidates who thrive in a fast-paced environment and enjoy interacting with a diverse group of people.

The role of Receptionist is crucial as it serves as the first point of contact for our organization. The individual hired will be responsible for greeting and welcoming visitors, patients, job applicants, and vendors promptly and professionally, ensuring a positive first impression that reflects the values of our facility. The receptionist will manage the front desk by handling inquiries both in person and over the phone, directing callers and visitors to the appropriate departments or personnel efficiently. Administrative support tasks such as filing, copying, maintaining the reception area, and managing office supplies will also fall under this role.

Additionally, the receptionist will schedule appointments and coordinate meetings as necessary, supporting the organizational flow of operations. The position requires proficiency in office equipment like copiers, fax machines, and computers, including expertise in basic computer applications such as the Microsoft Office Suite. Candidates will be expected to demonstrate excellent communication skills along with a courteous and professional demeanor to maintain a welcoming environment for all who enter the facility.

Candidates with 0-2 years of customer service or office administration experience will find this position particularly suitable. The ideal candidate must be well-organized, capable of multitasking, and able to maintain confidentiality following privacy standards. Attention to detail and reliability are essential attributes, as well as the willingness to assist with special projects and other administrative duties as assigned by management. This role offers a great opportunity for individuals starting out in office administration or customer service to develop their skills in a supportive and structured environment, with regular hours conducive to work-life balance.

Job Requirements

  • 0-2 years of customer service or office administration experience
  • strong verbal and written communication skills
  • proficiency in Microsoft Office Suite
  • ability to operate standard office equipment
  • excellent organizational skills
  • ability to multitask effectively
  • professional demeanor and strong interpersonal skills

Job Qualifications

  • 0-2 years of customer service or office administration experience
  • strong verbal and written communication skills
  • proficiency in using office equipment and basic computer applications, including Microsoft Office Suite
  • excellent organizational and multitasking skills
  • professional and courteous demeanor
  • ability to maintain confidentiality and adhere to privacy standards

Job Duties

  • Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department
  • answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication
  • responds to customer inquiries promptly and professionally, providing information or redirecting as necessary
  • performs general clerical duties, including filing, copying, and composing routine correspondence
  • maintains a clean and organized reception area to ensure a positive first impression for visitors
  • operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis
  • manages scheduling tasks, including appointment setting and meeting coordination, as needed
  • monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs
  • assists with special projects and additional administrative tasks as assigned
  • performs other duties as assigned
  • maintains regular and reliable attendance
  • complies with all policies and standards

Job Criteria

Experience

Entry Level (1-2 years)


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