
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
The Gore Medical Group is a well-established primary care clinic located in Poway, California, dedicated to providing comprehensive healthcare services to patients ranging from adolescents to geriatrics. Our practice is committed to delivering high-quality primary care services including preventative exams, management of chronic conditions, simple office procedures, sports physicals, sick visits, and women’s health care. We pride ourselves on fostering a welcoming and family-friendly environment that supports the wellness and health management of our diverse patient base.\n\nWe are currently seeking a friendly and dependable Front Desk Receptionist to join our patient-centered team on a full-time basis. This pivotal role involves... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience working as a receptionist in a medical office
- Strong communication and interpersonal skills
- Basic proficiency with computer systems and software
- Ability to multitask and manage time efficiently
- Knowledge of insurance verification processes preferred
- Ability to maintain patient confidentiality according to HIPAA guidelines
- Friendly and professional demeanor
- Availability to work Monday to Friday 8 AM to 5 PM
Job Qualifications
- Proven experience in a receptionist role within a medical setting
- Proficient in phone etiquette and managing multiple lines
- Strong organizational skills and attention to detail
- Demonstrated self-motivation and drive
- Ability to effectively multitask in busy environments
- Record of consistent attendance at previous employment
- Prior experience in a medical office setting
- Bilingual skills in Spanish a plus
Job Duties
- Greet patients and visitors warmly maintaining eye contact upon entering the center
- Exhibit friendliness and courtesy in interactions with patients and co-workers
- Efficiently manage patient check-ins appointment scheduling and demographic verification
- Verify patient insurance coverage and benefits to ensure accurate billing and service eligibility
- Collect co-pays and handle financial transactions with accuracy
- Adhere to HIPAA regulations for patient information confidentiality
- Inform patients of any appointment delays and manage concerns with professionalism
- Schedule and confirm follow-up appointments
- Handle incoming calls and direct them appropriately
- Maintain a clean organized front office ensuring all supplies are well-stocked
- Comply with all safety guidelines and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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