Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $1.00
Benefits
employee appreciation bonus funded by residents
DailyPay
403(b) retirement plan with employer match
An exceptional work environment that is both engaging and fun
competitive pay
Additional shift differentials for PM and NOC shifts
Paid Time Off
Job Description
Casa de las Campanas is a premier senior living community located in the picturesque area of Rancho Bernardo, California. Known for its upscale resort-style living, this establishment offers seniors a vibrant, all-inclusive lifestyle that balances exceptional hospitality with a stunning natural environment. The community prides itself on creating a welcoming atmosphere where residents enjoy engaging social activities, dine in elegant settings, and explore nearby outdoor trails that showcase the beauty of Southern California. With a well-traveled and active senior population, Casa de las Campanas serves not just as a residence but as a dynamic hub for seniors who value comfort,... Show More
Job Requirements
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
- Ability to pass background checks including fitness for duty physical, fingerprinting, and employment references as required by a licensed residential care facility
- Some roles require disclosure of COVID-19 vaccination status
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms, respond quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries
- log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Location
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