Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Employee appreciation bonus
Daily Pay
403(b) retirement plan with employer match
engaging work environment
Positive work culture
Job Description
Casa de las Campanas is a premier senior living community located in the scenic area of Rancho Bernardo, California. Known for its upscale resort-style living, this establishment provides an exceptional environment tailored to enhance the lives of seniors through hospitality, comfort, and vibrant community engagement. The community boasts stunning Southern California views and an all-inclusive lifestyle that appeals to an active and well-traveled senior demographic. Residents at Casa de las Campanas enjoy socializing over meals, exploring nearby natural trails, and participating in various recreational activities while experiencing top-notch hospitality services. The setting not only reflects the natural beauty and outdoor... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years customer service experience in a concierge, front desk or similar role
- Ability to handle multiple tasks efficiently
- Strong interpersonal and communication skills
- Knowledge of PBX phone systems preferred
- Ability to respond promptly to emergency situations
- Must pass background checks including fitness for duty physical, fingerprinting, and employment references
- Compliance with COVID-19 vaccination status inquiries as applicable
Job Qualifications
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- One or more years of PBX experience is desirable
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
Job Duties
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitor annunciator panels for emergencies and fire alarms and respond quickly and appropriately
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis including fax machine, copy machine, and computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries, log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintain resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accept tray order requests on Saturday and Sunday
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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