Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Cafeteria on site
Discounted meals
Employee engagement events
Employee assistance program
Employee Recognition Program
Free parking
Career development opportunities
Job Description
Hospital for Behavioral Medicine (HBM) is a leading mental health treatment facility located in Worcester, MA. As a cutting-edge 120-bed inpatient center, HBM is renowned for its exceptional therapeutic care, providing compassionate and comprehensive services to individuals experiencing behavioral health challenges. In proud collaboration with UMass Memorial Health Care, the hospital benefits from its proximity to the UMass Memorial Medical Center, fostering seamless integration of care and community outreach. HBM extends its treatment philosophy beyond inpatient services by offering an outpatient partial hospitalization program, aimed at supporting patients' recovery journeys while respecting their daily life rhythms. Committed to healthcare accessibility,... Show More
Job Requirements
- High school diploma or GED
- Minimum two years experience on a multi-line telephone switchboard
- Experience in healthcare or hospital settings preferred
- Ability to work weekends and flexible hours
- Strong organizational skills
- Ability to manage scheduling and back up receptionist coverage
- Effective communication skills
Job Qualifications
- High school graduate or equivalent preferred
- Two years experience on a multi-line telephone switchboard preferably in a healthcare environment
- Experience in a hospital environment
- Strong communication and interpersonal skills
- Ability to work flexible hours and occasional overtime
- Proficient in data entry and administrative tasks
Job Duties
- Greet and assist visitors following facility guest relations program
- Answer and disseminate all incoming calls on the switchboard professionally within three rings
- Utilize paging system to announce callers
- Collate admission folders as required
- Keypunch revised patient data
- Complete administrative duties for the Admissions department
- Process all outgoing and incoming mail
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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