Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
sick pay
Paid vacation
Employee purchase discounts
401(k) retirement savings plan
training and education assistance
Job Description
Knudtsen Foothills Lincoln Mazda is a distinguished automotive dealership serving the Spokane and Post Falls communities. A family-owned and operated business, Knudtsen has built a strong reputation for providing quality new and used cars alongside comprehensive full-service body shops and service departments. The dealership proudly offers genuine Mazda and Lincoln parts, ensuring customers receive authentic and reliable components for their vehicles. With an emphasis on community values, the company prioritizes cultivating strong relationships not only within the team but also with its customers and the surrounding neighborhoods. This commitment to trust and service has established Knudtsen as a trusted name... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or receptionist role preferred
- Ability to work Friday and Saturday from 8:00 am to 7:00 pm with one-hour unpaid lunch
- Strong interpersonal skills
- Ability to manage multiple tasks simultaneously
- Proficiency in using computer software such as MS Office Suite
- Good organizational skills and attention to detail
- Ability to maintain a professional appearance
- Valid driver's license with a clean driving record
- Must pass background checks and drug screenings
Job Qualifications
- A team player focused on providing exemplary customer service
- Must be comfortable on the phone and delivering both written and verbal messages
- Self-motivated and hard-working
- Basic computer skills required
- Must be familiar with MS Office Suite including Excel, Word and Outlook
- Must be motivated and willing to learn database management software
- Proficient oral and written communication skills, and the ability to read and interpret documents
- Have and maintain a valid driver's license
- Pass a motor vehicle report and possess a safe driving record
- Pass a criminal background check and drug test
- Also subject to random drug testing at the company's request
Job Duties
- Greet customers in a friendly, professional, and efficient manner as they enter the showroom and determine the nature of their visit
- Answer basic inquiries about the dealership and direct customers to the appropriate party or department
- Notify employees that a customer is waiting and introduce customers to an employee, if applicable
- Answer incoming phone calls in a friendly, professional, and efficient manner and route calls to the correct department or individual, answer basic questions, or take a thorough message
- Communicate messages to the applicable parties in a timely fashion
- Obtain and record basic demographic information about each customer using dealership database software
- Enter data into prospect tracking system and runs prospect reports for managers weekly
- Assemble and help maintain owner buckets
- Maintain cleanliness and orderly function of showroom and customer waiting area
- Ensure that water and snack areas are maintained and stocked
- Provide customers with brochures and other information
- Assist with clerical duties, collect information, and run reports as requested
- Uphold a professional appearance
- Other duties and projects as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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