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Receptionist, Part-Time - Days

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.75 - $19.75
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Benefits

Challenging work environment
competitive compensation
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan

Job Description

Hanover Hill Behavioral Health, located in Bethlehem, Pennsylvania, is a premier healthcare facility born from the partnership of Universal Health Services and Lehigh Valley Health Network. This collaboration has resulted in a state-of-the-art, 144-bed free-standing behavioral health facility dedicated to providing exceptional behavioral healthcare services to seniors, adults, and adolescents. As a leader in the behavioral health sector, Hanover Hill Behavioral Health is committed to delivering compassionate and effective care within a supportive environment that respects the dignity and individual needs of each patient.

Universal Health Services, one of the nation's largest and most respected providers of hospital and healthcare services, operates Hanover Hill Behavioral Health. With a vast network that includes acute care hospitals, behavioral health centers, outpatient facilities, ambulatory care points, and more across the United States, Washington D.C., Puerto Rico, and the United Kingdom, UHS has established a strong reputation for excellence and innovation in healthcare. The company has earned recognition as one of the World’s Most Admired Companies by Fortune and is consistently ranked among America's Largest Public Companies by Forbes. UHS also emphasizes diversity, equity, and inclusion, ensuring equal opportunity employment and respect for all individuals regardless of race, gender, age, disability, or other protected statuses.

Hanover Hill Behavioral Health is seeking a dedicated and professional Receptionist to join their team. This part-time role offers a fantastic opportunity to work within a multidisciplinary team in an advanced clinical setting enhanced by modern technology like EPIC, a leading electronic health record system. The Receptionist will play a vital role as the first point of contact for patients, families, and visitors, welcoming them with courtesy and professionalism, managing the facility's switchboard, and performing various clerical duties to support hospital operations effectively. The position requires excellent communication and interpersonal skills, a friendly demeanor, and the ability to multitask efficiently in a busy healthcare environment.

Joining Hanover Hill offers not only a chance to contribute to the health and well-being of the community but also benefits from a supportive and rewarding work atmosphere. The facility provides competitive compensation, generous paid time off, and comprehensive employee benefits including medical, dental, vision, and prescription drug plans. Additionally, employees have access to a 401(k) plan with company matching and a discounted stock program. This role is ideal for candidates looking to start or continue a career in healthcare administration within a respected, compassionate, and growing organization. Hanover Hill Behavioral Health prides itself on fostering a positive workplace culture that values teamwork, integrity, and excellence in patient care.

Job Requirements

  • High school diploma or equivalent
  • One year of experience

Job Qualifications

  • High school diploma or equivalent
  • One year of related experience
  • Strong communication skills
  • Ability to operate switchboard and office equipment
  • Customer service orientation
  • Basic clerical skills
  • Ability to work effectively in a team environment

Job Duties

  • Greet, receive and direct facility guests
  • Operate the facility switchboard in a professional and courteous manner
  • Complete a variety of clerical duties
  • Maintain positive communication with patients, families, and staff
  • Ensure the reception area is orderly and welcoming
  • Respond promptly to inquiries and direct calls appropriately
  • Support administrative staff with general office tasks

Job Criteria

Experience

Mid Level (3-7 years)


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