Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Job Description
PetVet Care Centers is a leading veterinary organization committed to providing exceptional care for pets and outstanding service to pet owners. With over 420 hospitals across the United States and a dedicated team of more than 11,000 professionals, including over 1,700 veterinarians, PetVet offers a unique blend of local leadership and national support. This structure empowers each hospital with medical autonomy while fostering a strong sense of partnership, collaboration, and community among its professionals. The organization focuses on delivering high-quality, compassionate care, ensuring pets receive the best treatment possible while their owners experience exceptional customer service. PetVet Care Centers values... Show More
Job Requirements
- High school diploma or GED required
- Two years of experience working in a veterinary clinic
- Ability to provide excellent customer service
- Strong cash handling and accuracy skills
- Capable of multitasking and detail-oriented
- Physical ability to stand, walk, climb, and lift animals up to 50 pounds
- Ability to work scheduled weekend shifts including Saturdays 8am-6pm and Sundays 8am-6pm every other weekend
Job Qualifications
- High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
- Has 2 years of experience in a veterinary clinic
- Knowledge of clerical procedures and ability to organize files and records
- Excellent customer service skills, providing courteous and prompt assistance
- Accurate cash handling and cashiering abilities
- Strong multitasking skills with attention to detail
- Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Job Duties
- Provides excellent customer service in-person, over the phone, and during high-stress situations
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being
- Assists with medication pickups, inquiries, and provides information about services and products
- Inputs and manages data in practice management software, including billing and accounts
- Assists with retail sales, weighing pets, processing faxes, and maintaining records
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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