Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Job Description
The hiring company is part of the Dignity Memorial network, which is the largest provider of funeral, cremation, and cemetery services across North America. The company prides itself not only on its comprehensive service provision but also on its deep connection to the communities where its associates live and work. These communities are made up of more than 20,000 dedicated professionals who offer compassionate assistance to families during their most difficult times, honor veterans and public servants, and support initiatives that help keep children and seniors safe. Operating over 1,800 funeral homes and cemeteries, this organization serves more than 300,000... Show More
Job Requirements
- High school diploma or equivalent
- Six months general office, receptionist, or administrative support experience preferred
- Proficient at operating telephones, fax, copier
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
- Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Job Qualifications
- High School Diploma or equivalent
- Proficient at operating telephones, fax, copier
- Working knowledge of MS Office Suite
- Clear and professional speaking voice and tone
- Professional interpersonal skills to handle sensitive and confidential situations
- Position continually requires demonstrated poise, tact and diplomacy
- Ability to work schedule including Saturday and or Sunday and beyond standard business hours
Job Duties
- Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately
- Answers, screens, and routes incoming phone calls plus other general office support duties
- Greets guests and visitors, offering assistance when entering the building
- Notifies staff members when appointments arrive and escorts guests to appropriate room
- Answers routine questions associated with services, products, location directions, etc
- Immediately notifies and involves management with customer service and security issues
- Receives deceased belongings from family and follows chain of custody procedures
- Answers, screens, and routes incoming calls to appropriate staff members
- Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed
- May make coffee
- Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
- Receives incoming mail and packages
- Maintains organized and current electronic and paper files and records, such as deeds and trust files
- May perform light typing, proofreading, data entry or printing
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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