Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours

Job Description

Our esteemed private club is dedicated to providing its members with unparalleled service and a welcoming environment, blending luxury with a commitment to excellence. We pride ourselves on maintaining a high standard of professionalism and hospitality, ensuring that every interaction reflects the club's values and dedication to outstanding member experiences. The club offers a variety of amenities, including a restaurant, meeting rooms, and specialized services such as a spa and barbershop, creating a comprehensive experience for all members. With a focus on detail, organization, and member satisfaction, the club consistently seeks to enhance its operational effectiveness and guest experience through... Show More

Job Requirements

  • High school or equivalent education required
  • Some college required
  • Associates or bachelor’s degree strongly preferred
  • Minimum 2-3 years of receptionist or administrative assistant experience in a corporate environment
  • Extremely polished phone etiquette skills
  • Maintain a professional appearance at all times
  • Professional interaction with employees, club members and vendors
  • Strong work ethic and reliable
  • Ability to build positive working relationships with all levels of staff
  • Resourceful and capable of working efficiently with minimal direction
  • Effective multi-tasking and handling of multiple projects
  • Exercise sound judgment and willingness to ask when unsure
  • Able to work additional hours to meet deadlines
  • Ability to work effectively with minimal supervision
  • Strong attention to detail
  • Exceptional verbal and written communication skills
  • Good problem-solving and creative thinking abilities
  • Proactive attitude and “can-do” mindset
  • Highly proficient in MS Office applications: Outlook, Word, Excel, Power Point
  • Must be able to lift up to 15 lbs occasionally
  • Must be able to sit at a desk for up to 8 hours per day
  • Occasionally required to walk and stand
  • Appearance must meet club grooming standards

Job Qualifications

  • Minimum 2-3 years of Receptionist or Administrative Assistant experience in a corporate environment
  • Must have extremely polished phone etiquette skills
  • Maintain a professional appearance at all times
  • Must have a strong work ethic and be reliable and dependable
  • Build positive working relationships with employees at all levels within the organization
  • Be resourceful and able to work efficiently even if given very little direction and information
  • Able to effectively multi-task and handle multiple projects
  • Exercise sound judgment when making decisions and willing to ask if unsure
  • Strong attention to detail skills
  • Exceptional communication skills both verbal and written
  • Good problem solver/creative thinker
  • “Can-do” attitude and pro-active
  • Highly proficient in MS office applications: Outlook, Word, Excel, Power Point
  • Must be able to lift up to 15 lbs. occasionally
  • Must be able to sit at a desk for up to 8 hours per day
  • Walking and standing are occasionally required
  • High school or equivalent education required
  • Some college required

Job Duties

  • The Receptionist is responsible for answering and transferring incoming phone calls and serving as the first point of contact for our club members
  • Answer incoming phone calls and direct to appropriate person or department
  • Screen incoming phone calls as appropriate and transfer as necessary
  • Serve as the first point of contact for our club members in directing them to their scheduled appointments
  • Knowledgeable of our restaurant menus
  • Take food orders to go for club members
  • Knowledgeable of calendars for all meeting rooms
  • Send daily email communication to in-house departments for daily events
  • Update and distribute phone extension list as required
  • Sort and distribute incoming USPO mail to in-house mailboxes
  • take in-house mail for pick up by interoffice personnel
  • Assist catering and F&B departments in seating/layout of special events
  • Maintain reservations log through excel and Club Essentials for all special events
  • communicating status to all departments
  • Ensure printers are fully stocked with paper on a daily basis and replace any low or empty toner cartridges as necessary
  • Perform other clerical receptionist duties such as filing, photocopying & transcribing
  • Create special events menus approved by catering and F&B departments
  • Maintain Lost & Found for non-valuable items
  • Coordinate transportation arrangements for members, ensuring accurate pricing and details
  • Handle spa appointment bookings for nail, facial, and massage services
  • Assist with managing barbershop reservations and processing associated charges
  • Provide vehicle gate form & applications for members and employees
  • This person is a reflection of the club and at times the first impression someone has of the club
  • Professional interaction with employees, club members and vendors
  • Able to work additional hours to meet deadlines as necessary
  • Effectively work with minimal supervision
  • Length of time of these tasks may vary from day to day and task to task
  • All employees must maintain a neat, clean and well-groomed appearance per CW standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.