Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $17.50
Work Schedule
Day Shifts
Benefits
employee discount
Job Description
The Hairy Hound is a well-established grooming salon located in the vibrant city of Cambridge, MA. Known for its exceptional pet grooming services, The Hairy Hound has built a strong reputation in the local community, delivering high-quality care and service to its clients and their beloved pets. As a company, The Hairy Hound values professionalism, community connection, and a passion for animal welfare, making it a preferred choice for pet owners seeking expert grooming services. The Cambridge office is a key part of this company's growth strategy, focusing on expanding its customer service team to better serve the growing number of clients in the area. This role is part-time, offering a consistent schedule with hours from 8:30 am to 3:30 pm on Tuesday, Thursday, Friday, and three Saturdays per month. The position pays $14.00 per hour and includes eligibility for standard employee benefits such as employee discounts, contributing to a supportive workplace environment.
The Receptionist role at The Hairy Hound is a pivotal position serving as the primary point of contact for clients and visitors. It requires a friendly demeanor, strong organizational skills, and the ability to multitask efficiently in a busy pet grooming setting. The ideal candidate will thrive in a dynamic environment, managing front desk operations with professionalism and attentiveness. The role demands excellent communication skills, computer proficiency, familiarity with scheduling software (specifically 123Pets), and a keen eye for detail. Moreover, the ability to handle dogs of varying sizes is essential, ensuring safety and comfort for all pets under the company's care. This role goes beyond traditional receptionist duties by incorporating office management tasks, supporting the smooth day-to-day operations of the grooming salon. Those with experience in customer service, administrative work, or previous receptionist roles, especially in grooming salons or veterinary offices, will find this position rewarding and well-suited to their skill set. Bilingual candidates are encouraged to apply, reflecting the company’s commitment to diversity and enhanced client communication. Overall, this role offers a unique opportunity to join a growing team in a thriving industry, providing excellent customer service while contributing to the wellbeing of pets and satisfaction of their owners in the Cambridge community.
The Receptionist role at The Hairy Hound is a pivotal position serving as the primary point of contact for clients and visitors. It requires a friendly demeanor, strong organizational skills, and the ability to multitask efficiently in a busy pet grooming setting. The ideal candidate will thrive in a dynamic environment, managing front desk operations with professionalism and attentiveness. The role demands excellent communication skills, computer proficiency, familiarity with scheduling software (specifically 123Pets), and a keen eye for detail. Moreover, the ability to handle dogs of varying sizes is essential, ensuring safety and comfort for all pets under the company's care. This role goes beyond traditional receptionist duties by incorporating office management tasks, supporting the smooth day-to-day operations of the grooming salon. Those with experience in customer service, administrative work, or previous receptionist roles, especially in grooming salons or veterinary offices, will find this position rewarding and well-suited to their skill set. Bilingual candidates are encouraged to apply, reflecting the company’s commitment to diversity and enhanced client communication. Overall, this role offers a unique opportunity to join a growing team in a thriving industry, providing excellent customer service while contributing to the wellbeing of pets and satisfaction of their owners in the Cambridge community.
Job Requirements
- Previous experience in an office environment or as a receptionist is preferred
- Strong computer skills
- Excellent phone etiquette
- Bilingual candidates are encouraged
- Excellent organizational skills with the ability to manage multiple tasks efficiently
- Strong time management skills to prioritize responsibilities effectively
- Experience in customer service or administrative roles is highly valued
- Experience as a receptionist in a grooming salon or veterinary office is a plus
Job Qualifications
- Previous experience in an office environment or as a receptionist is preferred
- Strong computer skills
- Excellent phone etiquette
- Bilingual candidates are encouraged
- Excellent organizational skills with the ability to manage multiple tasks efficiently
- Strong time management skills to prioritize responsibilities effectively
- Experience in customer service or administrative roles is highly valued
- Experience as a receptionist in a grooming salon or veterinary office is a plus
Job Duties
- Greet and assist clients and visitors in a professional manner
- Manage calls appropriately and schedule grooming appointments
- Schedule appointments and manage calendars for groomers
- Maintain a clean and organized front desk area and grooming area
- Assist with customer support inquiries, ensuring a positive experience for all clients
- Use 123Pets, our scheduling software
- Handle office management duties to ensure smooth daily operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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