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Receptionist (Part-Time)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Professional Development

Job Description

Gosiger is a well-established leader in the Machine Tool Industry, recognized for its commitment to quality, innovation, and customer satisfaction. The company operates within a traditional work environment that values professionalism, maintaining a clean and polished appearance while avoiding cutting-edge trends or extreme styles. Gosiger's dedication to upholding industry standards has positioned it as a trusted name for customers seeking reliable machine tool solutions. The work culture emphasizes teamwork, continuous development, and maintaining the highest standards of service and confidentiality. As a growing company, Gosiger fosters an environment where employees are encouraged to develop their skills through formal education, company training, seminars, and other professional resources.

The Corporate Receptionist position at Gosiger is a vital role that directly impacts the company’s customer service and overall satisfaction levels. Working under general direction, the receptionist acts as the first point of contact, both internally and externally, prioritizing prompt and polite call handling. The work schedule offers Monday through Friday shift from 12 pm to 5 pm, with a competitive pay rate ranging between $20.00 and $22.00 per hour. This role requires strict confidentiality, impeccable organizational skills, and the ability to manage multiple responsibilities efficiently.

The Corporate Receptionist’s primary responsibilities involve answering all incoming calls using an 8X8 telephone system, greeting visitors professionally, and routing communications accurately to the appropriate personnel or departments. Besides call management, the role entails essential administrative support tasks, including sorting and distributing mail, preparing outgoing mail to be sent to the local post office, and handling certified mail online as required. The receptionist also supports various departments such as Accounting and Human Resources, assisting with scheduling, typing, and document preparation.

Additionally, this role involves maintaining the company’s phone listing, employee photo directory, and managing the office environment, including keeping shared spaces tidy and overseeing meeting arrangements such as ordering and setting up lunch. The receptionist plays a key role in coordinating activities across Dayton divisions, ensuring seamless communication and operational effectiveness. The position also demands proficiency in Microsoft Office applications such as Word, Excel, PowerPoint, and Smart Sheet, particularly for word processing, spreadsheet management, and presentation preparation.

A strong emphasis is placed on customer satisfaction, communication skills, confidentiality, and continuous learning. The ideal candidate will be a self-starter with excellent planning and organization abilities who values punctuality and teamwork. Through this role, Gosiger aims to maintain excellent customer experiences, contribute to efficient administrative operations, and uphold the company's commitment to quality service and professionalism.

Job Requirements

  • High school graduate
  • Minimum 2 years customer service or administrative support experience
  • Ability to perform basic accounting and human resource functions
  • Strong initiative and self-starter
  • Good planning and organization skills
  • Emphasis on teamwork
  • Strong work ethics with punctuality and attendance
  • Good verbal and written communication skills
  • Intermediate Microsoft Office skills
  • Ability to maintain confidentiality
  • Professional appearance suitable for a traditional work environment

Job Qualifications

  • High school graduate with formal college coursework preferred
  • Excellent customer service skills with a minimum of 2 years experience in customer service or administrative support
  • Ability to perform basic accounting and human resource functions
  • Strong initiative and self-starter with planning and organization skills
  • Emphasizes teamwork in daily routine
  • Strong work ethics demonstrated by timeliness and consistent attendance
  • Good verbal and written communication skills with a focus on customer satisfaction
  • Intermediate proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Smart Sheet
  • Basic software spreadsheet skills for numerical data entry and spreadsheet development
  • Ability to maintain confidentiality and apply good judgment

Job Duties

  • Greets incoming external and internal customers professionally with emphasis on customer satisfaction
  • Answers all incoming calls on an 8X8 telephone system
  • Transfers calls to appropriate parties or takes detailed accurate messages and forwards them to the relevant employees or departments
  • Sorts, scans, and distributes incoming mail into appropriate mailboxes each morning
  • Prepares and delivers outgoing mail to the Dayton Post Office daily
  • Processes certified mail online and handles all certified requests on the same day
  • Provides daily administrative support to Accounting and Human Resources departments
  • Maintains phone listing and employee photo directory and supports other departments with copying, sorting, binding, and other office tasks while managing the switchboard
  • Assists Dayton Divisions in scheduling, meeting coordination, and related arrangements including maintaining the coffee station and lunch setup
  • Provides confidential administrative support to Human Resources, CFO, Controller, and Group Controller, including meeting preparation, scheduling, data collection, and presentation development
  • Helps maintain an orderly kitchen and ensures coffee is available for meetings
  • Continuously reviews and improves processes to reduce waste and rework
  • Performs other job-related tasks within scope and ability as required based on business needs

Job Criteria

Experience

Mid Level (3-7 years)


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