Receptionist Part-Time

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Employee Discounts

Job Description

This position is for a part-time receptionist at a funeral home located in Texas. The funeral home is dedicated to providing compassionate and professional services to families during their times of grief. As a funeral home, the establishment offers a range of services including funeral ceremonies, memorials, and administrative support to families dealing with loss. The company values trust, empathy, and maintaining a positive work environment, ensuring that both clients and staff feel supported and respected.

The role of the part-time receptionist is critical as it serves as the first point of contact between the funeral home and the public. This position requires a courteous, professional, and empathetic individual who can handle both telephone and in-person communications with client families. The receptionist will provide vital administrative support to families, funeral directors, managers, and co-workers. Duties include answering telephones professionally, greeting families warmly, and ensuring a comfortable and welcoming atmosphere within the funeral home.

Additionally, the receptionist is responsible for maintaining a clean and family-ready environment throughout the facility including the reception area, conference rooms, viewing rooms, chapel, restrooms, and administrative offices. The role demands a high level of organization and attention to detail, as the receptionist will also manage office supplies and serve as a conduit of information in and out of the funeral home.

The position requires familiarity with various forms and documents related to death such as insurance claims, social security, military benefits, and death certificates. Administrative support extends to preparing memorial packages by creating and designing memorial books, acknowledgement cards, memorial folders, stationery, bulletins, and tribute videos.

The receptionist is also expected to keep current with company-provided technology that enhances job efficiency. Scheduling responsibilities may be part of the role, involving coordination between support staff and funeral directors to manage services, family needs, special requests, meetings, and events. The role may include assistance during daytime funeral and memorial services by helping with equipment setup for services and visitations, including tables, tablecloths, refreshments, and family display items.

Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of this role. The company upholds equal employment opportunity standards and welcomes applicants without discrimination based on race, color, ancestry, gender, sexual orientation, age, disability, and other protected statuses. This part-time position is on-site at the Texas location and requires individuals capable of balancing the delicate nature of funeral services with excellent customer service and administrative skills. The salary details are not specified but are commensurate with experience and qualifications.

Job Requirements

  • High school diploma or equivalent
  • Two years of administrative support experience
  • Good written and verbal communication skills
  • Ability to collaborate and work independently
  • Ability to interact professionally with grieving families
  • Proactive and effective communicator
  • Ability to handle sensitive information with discretion
  • Ability to maintain a positive and compassionate demeanor

Job Qualifications

  • High school diploma or equivalent
  • Two years of administrative support experience
  • Good written and verbal communication skills for interactions with grieving families, co-workers, and other stakeholders
  • Ability to collaborate easily with co-workers and work independently on projects
  • Experience working with other departments as needed
  • Ability to share viewpoints and listen attentively to others’ ideas
  • Communicate effectively and timely with management
  • Proactive contribution to group objectives and willingness to volunteer
  • Ability to interface well with personnel at all levels

Job Duties

  • Demonstrate trust, compassion, and empathy in performing all aspects of position
  • Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with families, co-workers, and management
  • Provide first point of contact with the public by answering telephones professionally, greeting families, and ensuring their comfort
  • Ensure the funeral home is 'family ready' at any given time by maintaining cleanliness of reception area, conference rooms, viewing rooms, chapel, restrooms, and administrative areas
  • Serve as a conduit of information in and out of the funeral home
  • Ensure appropriate office supplies are on hand
  • Assist in completing, checking accuracy, and filing necessary forms and documents associated with death including insurance, social security, military, death certificates
  • Provide administrative support for funeral directors and managers regarding memorial packages including creating, designing and printing memorial books, acknowledgement cards, memorial folders, stationery, bulletins, tribute videos
  • Keep current with all company technology to enhance job efficiency
  • Schedule support staff for services and act as liaison between support staff and funeral directors regarding services, family needs, special requests, meetings, and special events
  • Perform other business-related duties as assigned
  • Assist with daytime funeral and memorial services including setting up equipment, tables, refreshments, and family display items

Job Criteria

Experience

Mid Level (3-7 years)


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