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Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Employee Discounts
Job Description
This position is for a part-time receptionist at a funeral home located in Texas. The funeral home is dedicated to providing compassionate and professional services to families during their times of grief. As a funeral home, the establishment offers a range of services including funeral ceremonies, memorials, and administrative support to families dealing with loss. The company values trust, empathy, and maintaining a positive work environment, ensuring that both clients and staff feel supported and respected.
The role of the part-time receptionist is critical as it serves as the first point of contact between the funeral home and the... Show More
The role of the part-time receptionist is critical as it serves as the first point of contact between the funeral home and the... Show More
Job Requirements
- High school diploma or equivalent
- Two years of administrative support experience
- Good written and verbal communication skills
- Ability to collaborate and work independently
- Ability to interact professionally with grieving families
- Proactive and effective communicator
- Ability to handle sensitive information with discretion
- Ability to maintain a positive and compassionate demeanor
Job Qualifications
- High school diploma or equivalent
- Two years of administrative support experience
- Good written and verbal communication skills for interactions with grieving families, co-workers, and other stakeholders
- Ability to collaborate easily with co-workers and work independently on projects
- Experience working with other departments as needed
- Ability to share viewpoints and listen attentively to others’ ideas
- Communicate effectively and timely with management
- Proactive contribution to group objectives and willingness to volunteer
- Ability to interface well with personnel at all levels
Job Duties
- Demonstrate trust, compassion, and empathy in performing all aspects of position
- Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with families, co-workers, and management
- Provide first point of contact with the public by answering telephones professionally, greeting families, and ensuring their comfort
- Ensure the funeral home is 'family ready' at any given time by maintaining cleanliness of reception area, conference rooms, viewing rooms, chapel, restrooms, and administrative areas
- Serve as a conduit of information in and out of the funeral home
- Ensure appropriate office supplies are on hand
- Assist in completing, checking accuracy, and filing necessary forms and documents associated with death including insurance, social security, military, death certificates
- Provide administrative support for funeral directors and managers regarding memorial packages including creating, designing and printing memorial books, acknowledgement cards, memorial folders, stationery, bulletins, tribute videos
- Keep current with all company technology to enhance job efficiency
- Schedule support staff for services and act as liaison between support staff and funeral directors regarding services, family needs, special requests, meetings, and special events
- Perform other business-related duties as assigned
- Assist with daytime funeral and memorial services including setting up equipment, tables, refreshments, and family display items
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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