Receptionist (part-time)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Weekend Shifts
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Benefits

401(k)

Job Description

Olinger Highland Mortuary & Cemetery is a respected establishment located in Thornton, Colorado, dedicated to providing compassionate and professional services to families during difficult times. As a part of its commitment to excellence, Olinger Highland Mortuary & Cemetery emphasizes a culture that celebrates life and honors its associates who contribute to this mission. This organization not only values the sensitive nature of its work but also promotes a supportive and respectful work environment. The mortuary and cemetery services encompass a range of duties centered on customer care, administrative support, and ensuring a comforting atmosphere for clients and their families.

This particular role, situated at the front desk of Olinger Highland Mortuary & Cemetery, is a part-time position offering $19.00 per hour. The role is fundamental in creating the first impression for families and visitors, requiring a professional, courteous, and empathetic approach. The employee in this position is responsible for greeting and welcoming guests, directing visitors appropriately, and providing general administrative support. Responsibilities also extend to managing incoming phone calls, assisting with appointments, and maintaining a pleasant waiting environment. The position requires a balance of excellent interpersonal communication skills, basic administrative capabilities, and the emotional sensitivity necessary for working in a mortuary and cemetery context. Furthermore, availability to work weekends or extended hours is essential to meet the needs of the facility's clientele. Overall, this role is an excellent fit for someone looking to contribute to meaningful work in a supportive team while developing office and reception skills in a unique service environment.

Job Requirements

  • High school diploma or equivalent
  • Six months general office, receptionist, or administrative support experience preferred
  • Proficient at operating telephones, fax, copier
  • Working knowledge of MS Office Suite
  • Clear and professional speaking voice and tone
  • Professional interpersonal skills to handle sensitive and confidential situations
  • Demonstrated poise, tact and diplomacy
  • Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Job Qualifications

  • High school diploma or equivalent
  • Six months general office, receptionist, or administrative support experience preferred
  • Proficient at operating telephones, fax, copier
  • Working knowledge of MS Office Suite
  • Clear and professional speaking voice and tone
  • Professional interpersonal skills to handle sensitive and confidential situations
  • Demonstrated poise, tact and diplomacy
  • Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Job Duties

  • Greets guests and visitors, offering assistance when entering the building
  • Notifies staff members when appointments arrive and escorts guests to appropriate room
  • Answers routine questions associated with services, products, location directions, etc.
  • Immediately notifies and involves management with customer service and security issues
  • Receives deceased belongings from family and follows chain of custody procedures
  • Answers, screens, and routes incoming calls to appropriate staff members
  • Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed
  • Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
  • Receives incoming mail and packages
  • Maintains organized and current electronic and paper files and records, such as deeds and trust files
  • May perform light typing, proofreading, data entry or printing

Job Criteria

Experience

Entry Level (1-2 years)


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