Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

This job opportunity is with a reputable nursing facility dedicated to providing exceptional care and support to its residents. The facility prides itself on fostering a nurturing environment where patient care and staff development are paramount. As a key component of the institution, the receptionist plays a vital role in creating a welcoming and efficient atmosphere for residents, family members, visitors, and staff alike. This establishment values teamwork and active participation in the census building program and staff retention efforts, ensuring a positive experience for everyone involved. The position is full-time and offers competitive compensation in line with industry standards. Potential candidates will find themselves part of a collaborative environment working closely with the Business Office and Facility Administrator to maintain smooth operational workflows and uphold the organization’s commitment to excellent service and administrative efficiency.

The Receptionist position involves more than traditional front desk duties. The successful candidate will manage telephone communications, assist with mail distribution, and perform general office duties as required by the Business Office Manager or Facility Administrator. A core responsibility includes overseeing accounts payable functions such as collecting, processing, and submitting invoices for timely payment. The receptionist will also support employee and resident communications by updating phone lists and mailing out monthly resident statements for room and board. Beyond administrative tasks, this role actively contributes to the enhancement of resident quality of life through involvement in patient care initiatives and recruitment, training, and retention of nursing facility staff. An important aspect of the role is vendor verification, including EPLS and OIG checks on an initial, monthly, and annual basis. Overall, this position requires a proactive, organized individual with excellent communication and customer service skills who thrives in a multifaceted role within a healthcare environment.

Job Requirements

  • High school diploma or equivalent
  • Excellent oral and written communication skills
  • Knowledge of Microsoft Office (Word, Excel, Outlook)
  • Excellent organizational and customer service skills

Job Qualifications

  • High school diploma or equivalent
  • Excellent oral and written communication skills
  • Knowledge of Microsoft Office (Word, Excel, Outlook)
  • Excellent organizational and customer service skills

Job Duties

  • Answer telephone calls in a timely and pleasant manner
  • Assist with mail distribution
  • Assist with general office duties as assigned by the Business Office Manager and/or facility Administrator
  • Responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner
  • Assist with updating employee phone list as needed
  • Assist with mailing out monthly resident statements for room and board
  • Actively assist and participate in the enhancement of the lives of residents through patient care and census building programs
  • Actively assist and participate in staff recruitment, training and retention
  • Assists in verification of EPLS and OIG for vendors (initial, monthly and annually)
  • Perform other duties and tasks as assigned by the Business Office Manager

Job Criteria

Experience

Mid Level (3-7 years)


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