Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

This job opportunity is offered by a client facility located within the security and administrative services sector, dedicated to ensuring the safety, security, and smooth operational flow of their site. The facility employs a professional team committed to controlling access and maintaining a secure environment for employees, visitors, and assets. The organization values integrity, professionalism, and customer service, striving to present a positive and welcoming atmosphere for all who enter its premises. The client facility emphasizes the importance of adhering to safety protocols, ethical standards, and company policies to uphold the highest levels of service and security.

The role of Receptionist and Security Officer at this client facility is a vital position that combines responsibilities related to visitor reception, access control, security monitoring, and administrative support. The successful candidate will act as the primary point of contact for onsite visitors, screening and processing admittance efficiently to facilitate authorized access while maintaining high security standards. This position requires a courteous, respectful, and professional interaction style that reflects positively on the client and their security department. The receptionist/security officer must be proficient in communication, able to provide accurate authorized information about the site and surroundings, and capable of handling inquiries with openness and responsiveness.

Furthermore, this role entails administrative duties such as managing messages and phone calls, accepting mail and special deliveries, preparing logs and reports, and possibly assisting with special projects. Security responsibilities include observing and reporting suspicious activities or incidents promptly to the appropriate authorities and performing additional security functions as permitted by licensing requirements. The position demands vigilance, honesty, professional composure, and the ability to perform duties in compliance with client-specific policies and safety practices. The ability to adapt to changing work environments, maintain effective team collaboration, and deliver high-quality customer service is essential for success in this role.

This full-time position requires candidates to meet specific qualifications and licensing standards, including Basic Life Support CPR/AED and First Aid certification through recognized organizations such as the American Heart Association or the American Red Cross. Candidates must demonstrate competency in security operations, communication skills, organizational abilities, and the capacity to handle multiple tasks simultaneously. The client facility is committed to Equal Employment Opportunity, ensuring that all qualified applicants receive consideration regardless of race, color, religion, or other protected statuses. This role offers individuals seeking a stable and meaningful position in security and administrative services an excellent opportunity to contribute their skills and professionalism to a well-regarded client facility.

Job Requirements

  • U.S. citizenship preferred
  • must be at least 18 years of age
  • reliable means of communication
  • reliable means of transportation
  • legal right to work in the United States
  • ability to speak, read, and write English
  • ability to acquire and maintain special clearances/access requirements
  • meet company standards for background and reference checks
  • pass controlled substance testing
  • complete behavioral selection survey
  • comply with mandatory licensing requirements

Job Qualifications

  • High school diploma or G.E.D
  • related experience preferred
  • able to meet and maintain state, county, and municipal security licensing requirements
  • certification in Basic Life Support CPR/AED and First Aid
  • knowledge of security operations and procedures
  • ability to communicate clearly in spoken and written English
  • effective team member
  • good organizational skills
  • high-quality customer service skills
  • able to handle multiple concurrent tasks
  • basic keyboarding and computer skills
  • professional composure under pressure
  • courteous telephone manner
  • adaptability to environmental and organizational changes
  • good interpersonal skills across diverse cultures

Job Duties

  • Act as a receptionist for client facility
  • control access through admittance process
  • assist visitors with legitimate entry needs
  • screen visitors and client employees efficiently
  • provide courteous, respectful, and pleasant interactions
  • communicate openly and responsively
  • provide authorized site and area information
  • perform administrative support including message taking and call transferring
  • accept mail and special deliveries
  • prepare logs and reports for site
  • inspect security control logs
  • observe and report incidents or suspicious activity
  • perform additional security functions as licensed
  • carry out similar tasks as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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